Bassetlaw Self Help Directory

Please click here to open the Self Help Wallchart 2018/2019

A Place To Call Our Own (APTCOO)
Contact: Carol Burkitt – Chief Executive Officer
Address: Unit 15, Botany Park, Botany Avenue, Mansfield, Nottinghamshire, NG18 5NF
Telephone: 01623 629902
Email: or

Activity: Various activities and groups including:  APTCOO After School 8 to 10s Group every Monday 4.00pm – 6.00pm; Time for Us (Parent/carer support group) every Tuesday 9.30am – 11.30am at Botany Avenue site; Siblings Group every Tuesday 4.00pm – 6.00pm; APTCOO North After School Club every every Wednesday between 4.30pm and 6.30pm at Stephen House in Retford; APTCOO Preparing for Adulthood (PFA) for ages 11+ years Wednesdays 4.00pm – 6.30pm at Learn, Work & Earn Centre, Sandy Lane, Mansfield; APTCOO Family Fun Club (formerly Wicked Workshop) every Saturday from 11.30am to 1.00pm.

A Place To Call Our Own Ltd (APTCOO) is a registered charity working positively together with other public and voluntary community organisations.

We embrace the importance and power of learning, enabling us all to try things out without the fear of failure, changing the emphasis from surviving into thriving.

Action on Hearing Loss
Address: 1-3, Highbury Station Road, London, N11SE
Telephone: 0808 808 0123
Text phone:0808 8089000

Our vision is a world where deafness, tinnitus and hearing loss do not limit or label people, and where people value their hearing.   We help people confronting deafness, tinnitus and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.  Our Information Line provides expert information and support on all issues relating to deafness, tinnitus and hearing loss on a National level. It is a vital resource for people affected by hearing loss and is the only helpline for deaf and hard of hearing people in the UK. We respond to approximately 22,000 enquiries each year on a range of issues, such as how to get your hearing tested, how to get help with hearing aids, how to manage tinnitus, Learning British Sign Language, accessibility, campaigns, products and much more.

Age Concern – Harworth & Bircotes
Contact: Maurice Jones – Treasurer
Address: 42, Grosvenor Road, Harworth, DONCASTER, South Yorkshire, DN11 8EX
Telephone: 07527 013613

Activity: Coffee shop & drop in centre Devonshire Road Centre Harworth. 8.45am-12.30pm on Mondays, Thursdays, & Fridays.

Meeting address: Devonshire Road Centre, Harworth
Meeting time: Mon, Thurs, & Fri 8.45am – 12.15pm Tues, 10.30 – 11.30
Coffee shop and drop in centre 3 times a week
Following the 10.30 – 11.30 session on Tuesdays there is a Luncheon Club 11.30 – 2.00pm for invited clients only, should you wish to be placed on the waiting list please contact Hilary on tel no: 07790230673

Age UK
Address: Age UK, Tavis House, 1-6 Tavistock Square, LONDON, WC1H 9NA
Telephone: 0800 678 1174

Opening times: 7 days a week 8am-7pm

A free advice service run by Age UK for older people, their relatives, carers and friends. We send out written  information on welfare and disability benefits, care at home, residential care, housing options, adaptations and access to health and community services.

Age UK Nottingham & Notts
Charity with a range of service to support older people

Address: Bradbury House, 12 Shakespeare Street, Nottingham, Nottinghamshire, NG1 4FQ
Telephone: 0115 8440011

Opening times: Mon-Thurs 9.00am to 5.00pm, Fri 9.00am to 4.30pm

  • Information, signposting and advice on a number of issues
  • Information & Advice on welfare rights, benefits and wellbeing
  • Legal Advice
  • Will Writing (fee for this service)
  • Access to other services within the charity

Al-Anon Family Groups UK & Eire (Al-Anon)
Address: 57B Great Suffolk street, LONDON, SE1  0BB
Telephone: 020 7403 0888 (Helpline)

Opening times: Helpline 10am to 10pm Daily

Social Support. For those affected by someone elses drinking.

Alcoholics Anonymous Helplines (A.A. Helplines)
Address: P.O. Box 1, 10 Toft Green, YORK, Yorkshire, YO1 7NJ
Helpline: 0800 917 7650
Office:  01904 644 026

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.  The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.  AA is not allied with any sect, denomination, politics, organisation or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.

Notts Helpline 8am to midnight 0115 941 7100

Allsorts Nottinghamshire
Contact: Jane Hawthorn – Chair Person
Address: C/o Bassetlaw Action Centre, Canal Street, RETFORD, Nottinghamshire, DN22 6EZ
Telephone: 07949 201478

Meeting address: Various locations
Meeting time: 7.30pm – 9.30pm on the second Thursday of each month.

Allsorts is a social group for young disabled adults (with a physical, sensory or mild learning disability between the ages of 18 and 40 years.

We meet on the second Thursday of each month between 7.30 and 9.30 pm at a variety of locations including dining out, ten pin bowling, talks, trips on the Nottingham Princess, theatre and cinema etc etc.

The sky is the limit is Allsorts moto.

There is a group of volunteers who support members but it is membership led and all members make the decisions re the group.

Alorafocus (ALF)
Contact: Carmel Harkness
Address: The Patchills, Mansfield, Nottinghamshire.  NG18 3BS
Telephone: 07979 977401
Helpline: 07922 325330

Meeting address: The Patchills, Eakring Close, Eakring Road, Mansfield NG18 3FE

Meeting time: 1st and 3rd Mondays of each week  from 18:30 – 21:00.  Bank Holiday meetings held at the hospice in Sutton-in-Ashfield.

Cancer Group Self Help (Mansfield)
A self help group for cancer sufferers, their partners, children, relatives and friends.

Our therapies include: Reiki, Emotional Freedom Technique, Reflexology, Massage and Relaxation

  • Counsellor available
  • Lifestyle analysis
  • Peer support

Alzheimers Society – Nottinghamshire (Bassetlaw)
Contact: Alzheimer’s Society – Services Administrator
Address: The Centre, Northumberland Ave, Costhorpe, WORKSOP, Nottinghamshire, S81 9JP
Telephone: Main Office 01909 730886
Dementia advice and support helpline: 01909 540354

Opening times: 8:30am-4:00pm Monday – Friday
Activity: social, advice, information, training
Meeting address: The Centre, Northumberland Avenue, Costhorpe, S81 9JP

Hallcroft Memory Group – Our Dementia Cafés are a place to relax, socialise and meet other people with dementia and their carers.  The café’s provide information about living with dementia and other services available locally, in an informal and comfortable environment. The café takes place at Hallcroft Community Centre on Randall Way in Retford, from 10.30 am-12.30pm every second Wednesday of each month. – this service is free of charge

Costhorpe Memory Group – Our Dementia Cafés are a place to relax, socialise and meet other people with dementia and their carers.  The café’s provide information about living with dementia and other services available locally, in an informal and comfortable environment. The café takes place at the Civic Centre, Long Lane, Carlton-In-Lindrick, Worksop, S81 9AP,  from 10.30am to 12.30pm every 3rd Thursday of each month. – this service is free of charge.

Carers’ Information  and Support Programme – Our Carer Information and Support Programme(CrISP) is a series of five sessions for carers, family and friends of people who have recently been diagnosed with dementia.  Topics include : understanding dementia, legal and money matters, support and care, and coping with dementia day to day.  The course is free of charge but booking is essential as places are limited.

Dementia Advice and Support Service: (01909 540354)    Our specialist Dementia Support Workers provide support, information and guidance to people with dementia and their carers helping to maintain their independence, improving their sense of well-being, and putting them more in control of their lives.  This includes assisting access to other support services within the community.  We offer a one-to-one support service by telephone, face to face visits and written information as required.

Anaphylaxis Campaign
Address: 1 Alexandra Road, FARNBOROUGH, Hampshire, GU14 6BU
Telephone: 01252 546100
Helpline: 01252 542029

Opening times: Monday – Friday 9am – 5pm

To raise awareness in the food industry, restaurants, shops, schools, the medical world and the government about potentially fatal food allergies.To provide allergic individuals and their families with information and support.

Arthritis Research UK
Address: Saffron House, 6-10 Kirby Street, Farringdon, London, EC1N 8EQ
Telephone: 0207 380 6500

Arthritis Care is the UK’s largest organisation working with and for all people with arthritis. We are a membership organisation with a network of local branches and groups

Ask Us Nottinghamshire
Contact: Edwina Cosgrove – Manager
Address:  Ask Us Notinghamshire (Eduation) County Hall West Bridgford, Nottingham. NG2 7QP
Telephone: 0800 1217772

Helpline: 9.30am- 3.30pm Monday-Friday, evening calls by request.
Answerphone: 24 hours


Opening times: Office hours 8.30am-5.00pm Mon-Friday

We provide information, advice and support to parents/carers of children and young people with special educational needs and disabilities (SEND), and to those children and young people themselves, around education, health and social care issues.  We aim to enable them (parents, children and young people up to 25 years of age) to play a fully informed role in accessing appropriate support in all matters relating to the child’s/young person’s disability.  We can signpost on to other agencies/organisations as necessary.

We offer:

• telephone helpline support

• individual support (eg form-filling, report or letter writing, support at education-related meetings or talking through options).

• drop-in sessions at local venues.

• training around special needs issues in education

• support worker for Asian families where there are language or cultural barriers

• specialist advice eg around exclusions, or regarding school admissions for children with SEND

Aurora Wellbeing Centre – Bereavement Support
Contact:  Macmillan Wellbeing Practitioner
Address: The Old Library, Memorial Avenue, Worksop, Nottinghamshire, S80 2BJ
Telephone: The Aurora Wellbeing Centre 01909 470985
Email: or

Opening times: Monday – Friday 9.30am – 4.30pm
Meeting address: The Aurora Wellbeing Centre, Memorial Ave, Worksop, Notts

Meeting time: 10.00am – 12.30pm

Help and support is available for relatives and friends following  bereavement at an informal drop in session. Experienced Nurses will give support, information and signpost to other services. There is the opportunity to meet with others in a similar position in pleasant surroundings over light refreshments.

Aurora Wellbeing Centre – Carers in the Community
Contact:  Macmillan Wellbeing Practitioner
Address: The Old Library, Memorial Avenue, Worksop, Nottinghamshire, S80 2BJ
Telephone: 01909 470985
Email: or

Opening times: Monday – Friday 9.30am –  4.30pm
Meeting address: The Aurora Wellbeing Centre, Memorial Ave, Worksop, Notts
Meeting time: 1.30pm – 4.00pm

Are you caring for someone with cancer or a long term condition? Would you like to meet other carers and professionals for advice and support at an informal drop in session? Support is available from experienced Nurses, who can give advice, information, and signpost to other services. There is also the opportunity to meet others  in a similar position in pleasant surroundings over light refreshments.

Activities will vary from week to week and reflect the interests of the members of the group, and include communal card games, various crafts, dominoes, model making, etc.

Aurora Wellbeing Centre -Cancer Survivors/Long Term Conditions.
Contact: Macmillan Wellbeing Practitioner
Address: The Old Library, Memorial Avenue, Worksop, Nottinghamshire, S80 2BJ
Telephone: 01909 470985
Email: or

Opening times: Monday – Friday 9.30am –  4.30pm
Meeting address: The Aurora Wellbring Centre, The Old Library, Memorial Avenue, Worksop, Notts

It is hoped that members will make friends and perhaps find others who may have similar interests. The staff will be available for personal advice and information about memory related problems. You may arrive with concerns but we hope you will leave with a smile.

Bassetlaw Branch Parkinson’s UK (Worksop, Retford and Districts)
Contact: Mrs Christine Coldwell
Address: 14, Windsor Road, Carlton-in-Lindrick, Worksop, Nottinghamshire, S81 9BW
Telephone: 01909 730629
Helpline: 0808 8000 303

Meeting address: Worksop Cricket Club, Central Avenue, Worksop S80 1EN
Meeting time: 1st Tuesday of month, 2pm – 4pm

This group offers support, advice and information to sufferers and carers, raising awareness in the local community and encouraging social events and outings amongst members. Through local fund raising we aim to organise two coach outings and two lunch meetings a year plus theatre trips as and when we are able to. Lunches together also feature in our yearly programme. Julia Robinson is the information & support officer for North Notts she can be contacted on 0844 2253792. We firmly believe that no-one should feel alone with Parkinson’s. We offer the hand of friendships, to all Parkinson’s patients, their carers and family.

Bassetlaw Cardiac Support Group (Worksop, Retford and Districts)
Contact: Mrs C Coldwell up to 31.12.2018 then Pat Broskom
Telephone: 01909 730629 up to 31.12.2018 then 01909 562361
Email: up to 31.12.2018 then
Meeting address: Retford Hospital, Collinson Room and Bassetlaw Hospital Post Grad Centre alternately every month

Meeting time: First Friday every month

Meet on the first Friday of each month alternately at Bassetlaw Hospital Post Graduate Centre and Retford Hospital Collinson Room at 2.30pm.To provide help and support for people who have experienced coronary problems. New members are always warmly welcome to any of the meetings. The programme includes monthly speakers on a wide range of interesting topics, refreshments and raffle. Coach outings, theatre trips and a lively Christmas party at a local hotel are also part of the group’s social activities. New members are always warmly welcomed and introduced to members in a friendly manner.

Bassetlaw Community & Voluntary Service (BCVS)
Contact: Catherine Burn – Director of the BCVS
Address: BCVS@ThePriory, The Old Abbey School, Priorswell Road, Worksop, Notts, S80 2BU
Telephone: 01909 476 118
Fax: 01909 484141
Email:  or

Opening times: Monday-Friday 9.00am to 5.00pm
Meeting address: BCVS@The Priory, The Old Abbey School, Priorswell Road, Worksop S80 2BU

Meeting time: Monday-Friday  9.00am to 5.00pm (24hr message facility)

BCVS – a local support and development organisation for the Voluntary and Community sector. Project and funding help: – strategic/business planning and review, one to one support to new and established groups, support on commissioning, tendering and bid writing. Practical support to groups: – voluntary and community sector news and information support, affordable room hire in Worksop. Training: – training delivery to meet specific needs in organisations. INVOLVE Volunteer action in Bassetlaw: – support to potential volunteers and organisations, volunteer information, advice and guidance, information on a wide range of volunteering opportunities.

Social Prescribing Service (over 65s) – helps patients aged 65 and over who are socially isolated or frail to access services and activities provided by voluntary organisations and community groups. Patients must be registered with a Bassetlaw GP & referred in by a health or social care professional.

Community Advisor- helps patients access & navigate non- medical services & support groups. The community advisor has a presence in GP surgeries throughout Bassetlaw & is can also be contacted at the BCVS office. Patients must be registered with a Bassetlaw GP.

 Bassetlaw Community Car Scheme (BCCS)
Contact: Holly Welsh – Transport Co-ordinator
Address: Bassetlaw Action Centre, Canal Street, Retford, Nottinghamshire, DN22 6EZ
Telephone: 01777 709 650

Opening times: Office Mon- Fri 9am – 1pm

The Bassetlaw Community Car Scheme provides a community transport service serving the residents of Bassetlaw who are unable to access public transport. The scheme uses volunteer drivers who drive their own cars.

A charge is made for journeys and clients must be registered to the scheme in order to travel. Registration fees usually apply.

Once registered clients should give at least 3 or 4 days notice of a required journey.

Office opening hours are Mon – Fri 9am to 1pm. There is an answerphone service available out of these hours.

We require volunteer drivers throughout the whole of Bassetlaw, for more information contact the Transport Coordinator on 01777 709650.

Nottinghamshire Healthcare Foundation Trust – Specialist Continence Advisory Service
Address: Retford Hospital, North Road, Retford, Nottinghamshire, DN22 7XF
Telephone: 01777 274422
Opening times: Monday to Friday, 9am – 5pm

Give support and advice on bladder/bowel dysfunction issues or any other continence related problems.  This is a confidential service. Referrals to be made via Single Point of Access on the above telephone number.

Bassetlaw Homelessness Prevention Service (Framework Housing Association)
Contact: Cathryn Miller – Team Leader
Address: Val Roberts House, 25 Gregory Boulevard, Nottingham, Nottinghamshire, NG7 6NX
Telephone: 0115 841 7711
Helpline: 0800 066 53 56

Bassetlaw Homelessness Prevention Service provides flexible housing related support for people living in the Bassetlaw area. We work to prevent homelessness, promote independence and ensure that the people we support can sustain their homes. We offer an individual support plan around: benefits, homelessness prevention attending court, rent arrears, money management, debts, support to find accommodation; accessing local services.

Bassetlaw Hospice
Address: Cedar House, North Road, RETFORD, Nottinghamshire, DN22 7XF
Telephone: 01777 863 270
Fax: 01777 709917

Contact Name: Ian Hall – Charity Administrator


The Hospice Service supports patients with a cancer diagnosis/Long term condition with palliative care needs. The Nursing staff  provide special palliative and end of life care (symptom management, emotional and psychological). It also offers: social support, information, guidance, advice and signposting to other community services.

  • Support is also available to carers and family members
  • The In Patient Unit has 6 single bedrooms.
  • The Day Hospice has facilities for 15 patients per day.
  • Complimentary, Diversional Therapies and hairdressing services are available to patients.
  • The Aromatherapy at Home Service is for those who do not wish to access the Hospice but would benefit from the therapy.
  • The Specialist Care Support Team support both patient and their carers end of life care in their own homes
  • Community Support Sessions (Carers, Bereaved  and Cancer Survivors/Long Term Condition patients) are provided by the Hospice Team at The New Library in Worksop.
  • Carers Assessments are available for informal carers. This enables them to access support to continue in their caring role.

If you feel able to support the charity or would like to become a volunteer, please contact:
Ian Hall, Charity Administrator
Telephone: 01777 863270

Registered Charity number: 701876

Bassetlaw Learning Disability Association (BLDA)
Contact: Sally Hird – Chair
Address: Stephen House, 4 Chapelgate, RETFORD, Nottinghamshire, DN22 6PJ
Mobile: 07900620114
Telephone: 01427884512

Opening times: Stephen House Club (Adults) Thurs 7-9pm.Valley Social Club-Worksop Mondays 6.45pm-8.45pm

Activity: Valley Social Club in Worksop, Stephen House Club in Retford. We have two social clubs for adults with learning disabilities. Both clubs provide a variety of activities on a a weekly basis in Worksop and Retford. Both clubs are fully wheelchair accessible

Provision of social facilities and support for those with a learning disability and their carers.

Clubs for adults with learning difficulties held in Retford, Stephen House, 40 Chapelgate, Retford on Thursdays at 7.00 pm – 9.00 pm, and Worksop (Valley Social Club, The Crossing, Newcastle Street, Worksop on Mondays at 6.45 pm – 8.45 pm).

Bassetlaw Mind
Contact: Nic Roberts – CEO
Address: The  Mind Building, 6 Hardy Street, WORKSOP, Nottinghamshire, S80 1EH
Telephone: 01909 476 075
Fax: 01909 506 167

Opening times: Opening times
Mon 9.00am – 3.00pm
Tue 9.00am – 5.00pm
Wed 2.00pm – 5.00pm
Thur 9.00am – 5.00pm
Fri by app

Activity: Social groups:- Coffee mornings at Retford & Worksop, Mens group, Buddy Time, Lovely ladies, allotted time at the allotment, Lunch clubs

Crafts:- Creative sewing, ceramics, sugarcraft, Clay floristry, pumpkin

Covering all areas of Bassetlaw. Offers free confidential support to people experiencing stress, anxiety and other mental health difficulties.

Services include: Befriending scheme, support Groups, Carers befriending scheme, support and information. Signposting available for Community events and opportunities, Healthwatch, Advocacy services and other local organisations

Volunteers opportunity available

Counselling Service – At Bassetlaw Mind we aim to provide you wish a counselling experience that will support you to understand your psychological and emotional well-being & to find ways of coping.  We provide a highly processional and ethical counselling and psychotheraphy service.

Counselling sessions last for 50 minutes are and cost £12.50 if you are un-wage or £20.00 if you are waged.

Working in partnership with NNSP North Notts Support Partnership, The Harley Gallery Welbeck, Telephone befriending Notts Mind Network

Room hire is also available Small rooms £7.50 per hour ground floor and first floor available.

Kitchen room available from £15.00 per hour. Please contact for more information.

Address: Beat, Unit 1 Chalk Hill House, 19 Rosary Road, NORWICH, Norfolk, NR1 1SZ
Telephone: 0300 123 3355
Telephone: Youth line on: 0808 801 0711  Adult Line on: 0808 801 0677

Student Line on:  0808 801 08110

Email:  For support for an eating disorder adults (over 18):  For young people (under 25):  For students:


Opening Times: Helpline – 12pm till 8pm (Weekdays), 4pm till 8pm (Weekends and Bank Holidays)

The UK’s eating disorder charity providing information for anyone affected by eating disorders including anorexia, binge eating disorders and bulimia nervosa. Leaflets are available for individuals and organisations.

Bereavement Care – Bassetlaw
Contact: Andrea Kirkwood – Co-ordinator
Address: Bassetlaw Hospital, Kilton, Worksop, Notts, S81 0BD
Telephone: 01909 572779
Helpline: 01909 572779

Answerphone: 24 hour


Activity: One to one support offered to all bereaved people, either in their own home or at Bassetlaw Hospital.  Bereavement Support Groups – times on request.

Bassetlaw Bereavement Care offers support to all bereaved people. Both groups and one-to-one support available. Information and literature also available.

Bereavement Trust (Nottingham)
Contact: Maureen Page  – Trust Co-ordinator
Address: 155 Nottingham Road, MANSFIELD, Nottinghamshire, NG18 4AE.
Telephone: 07703 127174
Helpline: 0800 435 455

To provide help, comfort and  sympathy to the bereaved. Freephone helpline 0800 435 455 every evening between 6 and 10 pm.

Breast Cancer Care – National
Address: Kennington Business Part, Chester House, 1 – 3 Brixton Road, London.  SW9 6DE
Telephone: 0808 800 6000 (if  lines are busy leave a message and your call will be returned)

Opening times: 9.00am – 4.00pm Monday to Friday & 9.00am – 1.00pm Saturday

Breast Cancer Care is here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care. We use our understanding of people’s experience of breast cancer and our clinical expertise in everything we do.

Visit or call our free helpline on 0808 800 6000

All our services are free.

Brighter Futures (Floating Support for adults with learning disabilities, autism, aspergers or Acquired brain injury)
Contact: Cathryn Miller – Team Leader
Address: 2 Queen Street, WORKSOP, Nottinghamshire, S80 2AN
Telephone: 0115 8504076
Telephone: 0115 850 4014

Opening times: Mon – Thurs, 9.00am – 5.00pm.  Fri 9.00am – 4.30pm

The service assists men and women get the support they need to overcome housing difficulties. It enables people to develop their every day living skills and move towards independent living. We can give you the support you need, from finding accommodation, accessing specialist services, budgeting and claiming benefits to making sure you’re getting out and about. Brighter Futures aims to give you the skills, information and opportunities you need to take the steps to independence.

We can support you with housing related support and accommodation if you:

  • Are aged 16 or over
  • Have been assessed by Adult Health & Social Care but are ineligible for statutory services
  • Have a history that shows you might put your tenancy at risk without intervention and support
  • Live in Nottinghamshire

Bassetlaw Big Hearted – Heart Failure Support Group
Address: Bassetlaw Bighearted Heart Failure Support Group, Retford Primary Care Centre, Retford Hospital, North Road, Retford, DN22 7XF
Telephone: 01909 481542

Activity: Support Group with medical practitioners giving speeaches occasionally.
Meeting address: Last Wednesday of each month
To offer patient care, heart research and education.

Buzzom Buddies (Bassetlaw Breast Cancer Support Group)
Contact: Barbara, Mary, Annette – Breast Care Nurses
Address: Aurora Well Being Centre, Memorial Avenue, WORKSOP, Nottinghamshire, S80 2BP
Telephone: 01909 808674 – Barbara, 01909 562099 – Mary, 01909 733794 – Annette

Opening times: 6.30pm – 8.30pm

Meeting address: Old Library, Memorial Ave, Worksop, Notts,  S80 2BP

Meeting time: 2nd Thurs of month

For women who have experienced breast cancer and would like to join a self help group for information, support and friendship. Meet every second Thursday of the month from 6:30pm to 8:30pm in the Post Graduate Centre at Bassetlaw Hospital.

Contact telephone for Joan 01777 705360
Contact telphone for Barbara 01909 808674

Carers Federation Limited (Carers Federation)
Address: Christopher Cargill House, 21-23 Pelham Road, NOTTINGHAM, Nottinghamshire, NG5 1AP
Telephone: 0115 962 9310

ADULT CARER SUPPORT- If you are looking after somebody with a disability or long-term illness who could not manage without your help, then you are a carer. The Bassetlaw Carer Support Worker provides telephone and outreach support and information on all aspects of caring for carers over the age of 18, including;

  • emotional support
  • benefits advice
  • form filling
  • aids and equipment
  • accessing home care and community services
  • taking breaks
  • signposting to local, national, and community services, to meet carers’ needs.

For more information call 07793268235

The Carers Federation, in partnership with Notts County Council and Bassetlaw Action Centre, host a Bassetlaw Carer Support Group on the last Wednesday of each month, 10.30am-12.30pm at the Wellspring, Hospital Road  Retford.

Caring for Dementia Carers- (Bassetlaw)
Contact: Amanda Neilson/Carol Utley – Administrators
Telephone: 07543 852485

Activity: Coffee Morning

Meeting address: The Crossing Church Centre, Café, Onyx Room, Newcastle Street, Worksop, Notts S80 2AT

Meeting time: 10am – 12 noon

If you care for someone with a diagnosis of dementia join us at the Crossing, Worksop, we meet every Tuesday morning 10am -12noon. Come along for tea, coffee and cakes and talk to others who know what caring for someone with dementia entails. We don’t give advice, only support, empathy, friendship and shared experiences.

Children’s Development  Centre – Information Service (CCIS)
Contact: Lyn Nixon or Joyce Judson – Information Officers
Address: Children’s  Development Centre, City Hospital Campus, Hucknall Road, NOTTINGHAM, Nottinghamshire, NG5 1PB
Telephone: 0115 8831157
Telephone: 0115 8831158
Fax: 0115 8831146

Answerphone: Out of Hours as above

Library Catalogue:

Opening times: 9.00am – 4.30pm Monday to Friday

Provides information on all aspects of childhood disability for parents and carers as well as profesional staff who have responsibility for children with disabilities.

Information on children’s disability services across  Nottingham and Nottinghamshire. Enquiry service available by telephone, letter, e-mail or personal visits. Produce” Finding Your Way” directory of services.

Christians Against Poverty (CAP Retford)
Debt Counselling Charity
Contact: Joanne Gibson- Bond – Manager
Address: The Well RBC, Hospital Road, RETFORD, Nottinghamshire, DN22 7BD
Telephone: 01777 702344
Helpline: 0800 328 0006

Opening times: Monday & Thursday 9 – 5pm

Activity: Free debt counselling advice

Offer free help and advice to anyone irrespective of race, gender or belief through our debt counselling team. Available Monday to Thursday. Free debt counselling advice.

Bassetlaw Citizens Advice – Bassetlaw CA
Contact: Karen Whitlam – Chief Executive Officer
Address: The Annexe, Queens Building, Potter Street, Worksop, Nottinghamshire, S80 2AH
Telephone: 0300 456 8369 (Please notes that this is not a direct phone line to Bassetlaw CA – this is our Adviceline service)
Helpline: 03444 111 444 (Mon-Fri 10am to 4pm)
Email: (we do not offer advice via email at this address)

Opening times: Drop-in sessions: The Annexe, Queens Building, Potter Street, Worksop Mon, Wed 9.30 – 15.00 and Fri 9.30 – 13.00. 17b The Square, Retford – Tues & Thurs 10am to 2pm

Activity: Information, Advice and Support.

Citizens Advice Bassetlaw strives to deliver a high quality information and advice service to the people of Bassetlaw within the aims, principles and policies of the Citizens Advice Bureau service.

Provides free, confidential and independent advice on a wide range of subjects including benefits, debt, employment, housing, homelessness, relationships and consumer. It also has specialist casework services for Debt and Welfare Benefits.

Cleft Lip and Palate Association (CLAPA)
Address: 1st Floor, Green Man Tower, 332B Goswell Road, LONDON, EC1V 7LQ
Telephone: 020 7833 4883

Opening times: 9-5, Monday-Friday

The Cleft Lip and Palate Association (CLAPA) is the only national charity supporting people and families affected by cleft lip and/or palate in the UK. CLAPA provides non-medical services that complement the care provided by specialist Cleft Teams, and aims to support people with cleft and their families from diagnosis through to adulthood.

CLAPA offers a number of volunteer-run support groups as well as family events and activities around the UK. Visit for more information.

Compassionate Friends
Bereavement support for anyone who has lost a child.  (Open to anyone – parents, grandparents & siblings).
Telephone: 0345 123 2304
Email: and Helpline Email:

Counselling & Support for Young People (C.A.S.Y.)
Address: 16 London Road, Newark-on-Trent, Nottinghamshire, NG24 1TW
Telephone: 01636 704620

Opening times: Mon – Sat 9.00 am – 6.00 pm

Activity: Counselling and Training

Confidential one to one and group work where appropriate. Training and placement providers.

Crossroads Care – North Notts
Address: Intake Business Centre, Kirkland Avenue, MANSFIELD, Nottinghamshire, NG18 5QP
Telephone: 01623 658 535

Opening times: 9.00am to 5.00pm Monday to Thursday 9.00am- 4.30pm on Fridays.

Provides respite care for carers of those with a physical or learning disability, Alzhimers or frail elderly who wish to remain in their own home.  Individual care packages which supplement/complement existing statutory services and work closely with them.  Provide trained care support workers to work in the community.

Depression Anxiety Self Help (DASH)
Contact name: Michael Colborn
Contact position: Treasurer
Address: 2 Brixworth Way, Retford, Nottinghamshire, DN22 6TT
Telephone: 07974 628512

Opening times: Tuesdays 1.00pm – 3.30pm
Meeting times: Tuesdays 1.30pm – 3.30pm

Self-help group meeting at the Museum on Grove Street, Retford, but at the Retford Library during school holidays, opening at 1.00pm until 3.30pm.

Diabetes UK Support Group – Worksop
Contact: C Walker – Secretary
Telephone: 07816357302

Activity: Provide support and information

Meeting address: The Cannon Pub, Carlton Road, Worksop, Notts

Meeting time: First Wednesday of the month (not January or August).  6:15pm – 9:00pm

Providing support and information for newly diagnosed Type 1 and  Type 2, Diabetics, their familes and carers. Meetings provide  a social arena where educational and informative discussions take place with professionals and different speakers using a variety of different resources. Meetings are sometimes held at The Ashley Hotel, Carlton Road, Worksop.

Disability Nottinghamshire
Contact:  Development Officer
Address: Room 6, Park Road Resource Centre, 53 Park Road, Mansfield Woodhouse, Nottinghamshire, NG19 8ER
Telephone: 01623 625 891

Meeting time: Our telephone information & advice service is available on the following days and times: Monday, Tuesday, Wednesday 10am to 3pm and Thursday 10am to 1pm.  Telephone information service and advice service only at present.

Doncaster & Bassetlaw NHS Hospital Foundation Trust
Address: Doncaster Royal Infirmary, Armthorpe Road, DONCASTER, South Yorkshire, DN2 5LT
Telephone: 01302 366666

Activity: Acute medical Services Provider
Meeting time: Ring office to book appointment.

Doncaster & Bassetlaw Hospitals NHS Foundation Trust serves a population of over 410,000 in the areas covered by Doncaster Metropolitan Borough Council and Bassetlaw District Council, as well as from parts of North Derbyshire, Barnsley, Rotherham, and North-West Lincolnshire. It employs over 5500 staff.

Membership of this NHS foundation trust is open to the residents of Bassetlaw and Doncaster, and patients from outside these areas, over the age of 18. For membership enquiries, contact the Membership Office on (01302) 381355 or e-mail

Dyslexia Association
Contact: Helpline Advisor
Address: Sherwood House, 7 Gregory Boulevard, Nottingham, Notts, NG7 6LB
Telephone: Admin 01159246880
Helpline: 01159246888

Opening times: Helpline: Mon-Fri  09:30 – 12:30, 13:00-16:30

Centre/Admin Office: Mon-Fri 08:30 – 17:00, (Saturday 09:00 – 15:00 for the delivery of tuition, only by previous agreement)

The Dyslexia Association provides a wide range of services for Dyslexics of all ages, their families, educator, employers and the wider community across East Midlands contact the helpline for further information 0115 924 6888. Services include Confidential Helpline, Advice Sessions, Dyslexia Screening, Dyslexia Assessment, Workplace Needs Assessments and Support, Specialist Tuition and Training, Assistive Technology Advice and Training, Dyslexia Awareness Training.  Out of every ten people you know, one will be dyslexic. Support The Dyslexia Association (www. Dyslexia and make a difference. The Dyslexia Association is a company limited by guarantee registered in England and Wales no. 3941946 and a registered charity no. 1082345.

Opening Times: Mon-Fri 8.30 -5.00 (Sat 9.30-4.00 for childrens tution – only by previous arrangement)

Eczema Society (National)
Address: 11 Murray Street, London, NW1 9RE
Telephone: 020 7281 3553
Helpline: 0800 0891122 Mon-Fri 8am-8pm.

Activity: Information, Advice

The National Eczema Society is a charity dedicated to improving the quality of life for people of all ages with eczema. We provide independent, practical and evidence-based information and advice on the treatment and management of eczema, and raise awareness of the needs of people with eczema with healthcare professionals, teachers and policy-makers.

Contact: Jon Ginever – Church Leader
Address: The Bridge Church Retford, 26- 32 Bridgegate, Retford, Nottinghamshire, DN22 6AA
Telephone: 01777 711377
Fax: 01777 707651

Meeting address: 26-32 Bridgegate, Retford
Meeting time: Wednesdays, 2pm

Fellowship Group for all (mainly over 45s), meetings, inspiring talks, activities, events, friendship and support.

Support for people worried about their memory
Contact: Beverley Pottinger
Address: The Beeches Community Centre, Birch Court, Tuxford, Newark, Notts, NG22 0NG
Telephone: 01777 870341

Activity: Social Support through crafts and other activities.

Meeting address: The Beeches Community Centre, Birch Court, Tuxford, Newark Notts

Meeting time: Open Tuesdays and Fridays 12:00 – 3:30pm.

A light lunch with tea or coffee will be served just after arrival. More tea or coffee will be served in the afternoon. There is a £5 charge which will also cover all materials and activities. Come and visit, without obligation, to see if the group suits you. Activities will vary from week to week and reflect the interests of the members of the group, and include communal card games, various crafts, dominoes, model making, etc. It is hoped that members will make friends and perhaps find others who may have similar interests. The staff will be available for personal advice and information about memory related problems. You may arrive with concerns but we hope you will leave with a smile.

FREED Beeches Eating Disorders Service
Address: c/o Freed Beeches, 39 Park Street, WORKSOP, Nottinghamshire, S80 1HW
Telephone: 01909 479 922

Opening times: Monday and Wednesday 9am until 8pm, Tuesday 8am until 8pm, Thursday 10am until 8pm and Friday 9.30am until 5.30pm.

Meeting address: 39 Park Street, Worksop, S80 1HW,

The support group is held on the first Tuesday of each month at 7.30pm until 9.30pm.  No appointment necessary.  The aims of the meetings are to offer support, hope and encouragement to anyone whose lives are affected by an eating disorder.  Have up to date information for sign posting any services required.

FREED Beeches Eating Disorders  Service opening hours are Monday and Wednesday 9am until 8pm, Tuesday 8am until 8pm, Thursday 10am until 8pm and Friday 9.30am until 5.30pm.

Gingerbread Lone Parents Group
Address: 520 Highgate Studios, 53 – 79 Highgate Road, London, NW5 1TL
Telephone: 020 7428 5420
Helpline: 0808 802 0925

Opening times: 9am-5pm

Tel: 0800 0184318 for membership and local groups.

To give support to lone parents, help and advice. Aiming to provide days out, reduced price holidays, local support groups and pre- employment training for people.

Headway – Nottingham
Address: 11 St Agnes Close, Bilborough, NOTTINGHAM, Nottinghamshire, NG8 4BJ
Telephone: 0115 9679669

Opening times: Monday – Friday 9.00am- 4.30pm

Headway Nottingham is a charity offering support for those people in Nottingham and Nottinghamshire who are living with the effects of brain injury.  This support comes in the form of a Social Care approved day centre offering longer term social rehabilitation, workshops and activities that are specifically tailored to address the common problems faced post brain injury.

Support to Carers/ Parents/Family and Friends of Drug and Alcohol Users

Contact: Debbie Knowles – Manager
Address: Marlborough House, 23 Woodhouse Road, Mansfield, Nottinghamshire, NG18 2AF
Telephone: 01623 643476
Helpline: 08000 850 941

Opening times: 08000850941 Freephone support line open 9am-7pm everyday of year.

Activity: Advice, information, telephone &  1-1 Support, Group Work, mediation ,complementary therapies.

Meeting address:  Ring office for venues and times of groups.


To support, empower and inform the families of drug and alcohol users by provision of  confidential support. We offer a mediation service and a range of holistic therapies, both of which are available to clients on a private basis.

Provision of presentations & information to local agencies if requested.

HOPE Community
Contact: Alan Diggles – CEO
Address: 17, Queen Street, WORKSOP, Nottinghamshire, S80 2AN
Telephone: 01909 531 294
Telephone: 01909 489990
Fax: 01909 530 320

Opening times: 24 Hour Service

Activity: Housing advice, emergency accommodation, day services

Meeting address:  11-13 Queen Street, Worksop

The provision of emergency accommodation and move on, advice, assistance, guidance and access to education, health care and any other services deemed necessary to combat homelessness and promote social inclusion.

Day services-including access to education and health services.

Incest & Sexual Abuse Survivors (ISAS)
Counseling and support
Address: Queens Head Chambers, 42 Kirkgate, Newark, Nottinghamshire.  NG24 1AB
Telephone: 0115 824 0314

Opening times: Office Mon-Fri, 9am -4pm

Activity: Counselling
Meeting address: Venues throughout County
Meeting time: Counselling Mon-Fri, 9am-8pm.

Provide telephone and face to face counselling for survivors of childhood sexual abuse, their partners and supporters, and parents of abused children. We also offer Male Therapeutic groups for survivors in Nottingham, Newark, Bassetlaw and Mansfield. We offer immediate counselling/support of victims of recent  rape or serious sexual assault and have venues throughout the county.Also group therapy and creative therapies Service available to all aged 13+. This is free to ALL and confidential, however we welcome donations.

Contact: Diane Heaver –  Volunteer Co-ordinator
Address: BCVS@The Priory, The Old Abbey School, Priorswell Road, WORKSOP, Nottinghamshire, S80 2BU
Telephone: 01909 476 118 Ext 23

To encourage active citizenship and community involvement by matching volunteers to groups and organisations and by supporting the groups and organisations to find their own volunteers.

Live at Home Scheme – Worksop and District
Contact: Debra Barnes – Manager
Address: The Ann Daniels Centre, 64 Dadley Road, Carlton-in-Lindrick, WORKSOP, Nottinghamshire, S81 9LU
Telephone: 01909 732 488
Opening times: Monday-Friday 8.00am-4.00pm

Activity: Monday, Tuesday, & Thursday Lunch Club & activities at Ann Daniels Centre, Carlton-in-Lindrick. Wednesday Lunch Club & activities at Rayton Spur Community Centre. A monthly Tea Dance and Buffet Lunch.

Worksop and District live at Home Scheme was set up by a group of local people in 1994. Our aim is to provide emotional and practical support  to older people  (over 60) living in their own homes, in order to enhance their quality of life and prolong their independent living. We cover the area of West Bassetlaw, and have over 130 older people on our register. We hold a Lunch Club every Monday and Tuesday and Thursday in Carlton-in- Lindrick at the Ann Daniels Centre. Every Wednesday at Rayton Spur Community Centre we hold a lunch club followed by activities. Accessible transport can be provided. All meals are freshly cooked & consist of 3 courses. There is a charge for the meal & transport. Contact the Manager to discuss availability of places. Some members ask  to be matched up with a volunteer visitor. We match people according to personality and interests whenever possible . Volunteers offer companionship and mental stimulation, also they act as vital link between the member and the rest of the community. The frequency and length of visits is decided between the member & the volunteer. Our volunteers do not carry out personal care. Please note that we are not able to provide volunteers at specific times to cover for care staff or relatives. Due to a shortage of volunteers, priority is given to those who are most at risk from social isolation.

Lost Chord
Contact: Helena Muller – Chief executive
Address: The Wesley Centre, Blyth Road, Maltby, Rotherham, South Yorkshire, S66 8JD
Telephone: 01709 811160
Telephone: 01709 811162

Activity: Therapeutic Music for people with Dementia

We are an innovative charity dedicated to improving the quality of life and wellbeing of those struggling with dementia using interactive musical stimuli to increase their general awareness and self-esteem.  Lost Chord is now a highly successful award-winning charity, operating in more than 140 homes and day centres in South Yorkshire, North Nottinghamshire, Derbyshire, Coventry, Ipswich, London and Cardiff.

‘I know from experience how music can reach the confused minds of people with dementia when nothing else can’ Lesley Garrett CBE Patron

‘Lost Chord is a lifeline. To observe people who are withdrawn and isolated come out of their shell and engage by singing and dancing is tangible, powerful and emotional for all to see.’ Alzheimer’s Society

Mansfield M.E.& F.M.S. Support Group (ME Group or Fibro Group)
Contact: Vicky Wick – Chair
Address: St Peters Centre, Churchside, Mansfield, Nottinghamshire.  NG18 1AP
Telephone: 01623 754169 – Vicky Wick
Telephone:  07984 324321 – Vicky Wick
Telephone: 07889 615335 – Kathleen Radford

Opening times: 10.30 – 12.30

Activity: Drop in coffee centre and friendship meeting plus activities and organised trips (optional)
Meeting address: St Peters Centre, Church Side, Mansfield, NG18 1AP
Meetings 1st & 3rd  Wednesday of the Month  10.30am-12.30pm(telephone for details)

Motor Neurone Disease Association (MNDA)
Address: c/o MNDA, David Niven House, 10-15 Notre Dame Mews, Northampton, NN1 2BG
Telephone: 01604 250505
Fax: 01604 624726/638289
Helpline: 0808 802 6262

Opening Times: 9am-5pm


Support, information and help see

Moving Forward; Steps to independence
Address: 75 – 77 Watson Road, Worksop, Nottinghamshire.  S80 2BG
Telephone: 01909 487487
General Enquiries:  0345 6501202
SMART 24 Hour Helpline:  0345 6505599
Fax: 01909 530 811

Opening times: Mon – Thurs, 9.00am – 5.00pm. Fri 9.00am – 4.30pm

The service assists men and women get the support they need to overcome housing difficulties. It enables people to develop their every day living skills and move towards independent living. The service also provides supported accommodation. We can give you the support you need, from dealing with landlords or mortgage lenders, to making sure you’re getting out and about. Moving Forward aims to give you the skills, information and opportunities you need to take the steps to independence.

We can support you with housing related support and accommodation if you:

  • Are aged 16 or over
  • Are experiencing mental health problems
  • Are involved with health service for your mental health
  • Live in Nottinghamshire

Multiple Sclerosis Society – Retford (MS Society)
Contact: Through Self Help Link – Bassetlaw Action Centre
Address: Canal Steet, Retford, Nottinghamshire, DN22 6EZ
Telephone: 01777 704687

Meeting address: The Well, Hospital Road, Retford, Nottinghamshire

The aims of the branch are to keep people healthy, active and not socially isolated

The branch has a Coffee and Chat Morning at The Well each first Friday of the month from 10.30am -12.00 noon, we have an MS Nurse drop in Clinic same day and time. We meet  at Pathfinders in Ollerton each third Wednesday of the month from 1.30pm – 3pm.  MS swimming session at Retford Leisure Centre each Tuesday during school term time 9.30am-10.15am.

We have several evening social gatherings throughout the year usually involving food.

Further details of branch activities can be obtained from listed telephone numbers.

Multiple Sclerosis Society -Worksop and District (MS Society)
Contact: Mrs Mary Marsden – The Secretary
Address: 23 Red Kite Close, WORKSOP, Nottinghamshire, S80 2EW
Telephone: 01909 474 941
Telephone: 01909 485141
Helpline: 020 7720 8055

Meeting address: Lockkeeper, Worksop, Nottinghamshire
Meeting time: Lockkeeper at 7pm – 2nd and 4th Mondays in the month

The group provides information from the National Multiple Sclerosis Society and social meetings for sufferers and their families. Aims to improve the quality of life and be a support to newly diagnosed sufferers. The group also holds a seated Pilates class at the Aurora Centre, Memorial Ave, Worksop every Thursday morning 10.30am – 12.00 noon.

Mr B Clarks
118 Vessey Road, Worksop, Notts, S81 7PG

My Sight Nottinghamshire (Notts RSB)
Telephone: 0115 9706 806
Opening times: 9.00am – 5.00pm

Raise awareness of sight loss. A variety of services for all ages.

National Childbirth Trust – Bassetlaw (NCT Bassetlaw)
Helpline: 0300 330 0700

Meeting time: Meet regularly

Our branch is run by a friendly team of local parents and we offer support, information and friendship to parents and parents-to-be. Whether you’re looking for an antenatal class, want to come along to one of our weekly ‘bumps and babies’ or toddler groups or join us for a social evening without the kids, the Branch has got something to offer you.

National Society for the Prevention of Cruelty to Children (NSPCC – Child Protection Helpline)
Address: Weston House, 42 Curtain Road, LONDON, EC2A 3NH
Telephone: 0800 1111

NSPCC- Helpline
Offers free advice and support to anyone concerned about the welfare of a child, 24 hours a day, seven days a week.
Tel: 0808 800 5000
Web site:
Address: Weston House, 42 Curtain Road, London EC2A 3NH

Telephone number: 020 7825 2500
General Information: 020 7825 2500

A free, confidential, 24-hour helpline offering help and advice to any child or young person.
Tel: 0800 1111

The Line
For any young person living away from home
Tel: 0800 88 44 44
Contact details: Weston House, 42 Curtain Road, London EC2A 3NH
Tel: 0207 825 2500
E-mail:  (children and young people)
Public Enquiry Point: 020 7825 2775 (for general information)

New Roots Housing Project
Supported Housing
Address: 2 – 4, Overend Road, Worksop, Nottinghamshire, S80 1QF
Telephone: 01909 501732

Opening times: Monday to Thursday, 9.00am to 5.00pm and Friday 9.00am to 4.00pm

New Roots is a registered charity that has been providing supported accommodation in Bassetlaw for young homeless people for over 15 years.

New roots currently has 1 shared house to accommodate 3 young people in shared accommodation and 3 self-contained flats and 30 properties in the Bassetlaw area accommodating 32 young people including young parents. In addition to providing good quality accommodation the project offers support, training and guidance to its residents as they move towards independence. New Roots, like everyone, has rules but these are kept to a minimum and are there to ensure that everyone is safe and that we comply with the relevant law, housing legislation and our own equal opportunities policy.

NHS Bassetlaw Clinical Commissioning Group (NHS – Bassetlaw CCG)
Address: Retford Hospital, North Road, Retford, Nottinghamshire, DN22 7XF
Telephone: 01777 863308

Provides information about local health services.

Nottinghamshire Leukaemia Appeal
Contact: Elaine Doherty – Appeal Secretary
Address: David Evans Medical Research Centre, Nottingham Universtiy Hospitals, City Hospital, NOTTINGHAM, Nottinghamshire, NG5 1PB
Telephone: 0115 9627 650 (office number)

Nottinghamshire Coalition of Disabled People (NCDP)
Address: The Atrium, Suite 2, 20 Wollaton Street, Nottingham, NG1 5FW
Telephone: 0115 9474574

Opening times: 10.30am-1.00pm Mondays, Tuesdays and Thursdays.
Information counseling and benefit advice. Registered charity no. 1060636

Nottinghamshire Women’s Aid Ltd (Women’s Aid Ltd)
Address: The Farr Centre, Chapel Walk, Westgate, WORKSOP, Nottinghamshire, S80 1LR
Telephone: 01909 533 610
Fax: 01909 533 617

Opening times: 9.15am – 4.30pm Monday – Friday
Activity: information, support, education, creche, drop-ins
Meeting address: The Farr Centre

Meeting time: AGM in September.

Provide advice and suppport to women who have experienced any form of physical, emotional, and/or sexual abuse, including outreach services and drop in. The centre is open to all women in the Bassetlaw Area. It offers information, guidance and training (educational and vocational) and social activity.

Opening times: 9.15am to 4.30pm Monday to Friday

Notts LGBT+ Network (NLN)
Contact: The Co-ordinator
Address: 7 Mansfield Road, NOTTINGHAM, Nottinghamshire, NG1 3FB
Telephone: 0115 934 8485 (text at 07481 344040)

Opening times: 7pm – 9.15pm

Phone lines staffed to provide information and support to lesbians, gay men, bisexuals and transgender people.

Patients Advice & Liaison Service (PALS)
Address: Retford Hospital, North Road, RETFORD, Nottinghamshire, DN22 7XF
Telephone: 01302 553140

The aim of the service is to resolve patients concerns as quickly as possible and to provide information to make contact with the NHS as easy as possible. The service will also help with patients day to day issues and worries. The PALS service does not replace the complaints procedure. Patients are encouraged to use the service by contacting 0800 587 3089. The complaints procedure can be accessed by contacting the complaints manager at Retford Hospital.

Pensioners Association – Worksop and District
Contact: Jean Highfield – Chairperson
Telephone: 01909 481620

Meeting time: 2pm 2nd Wed in month at Crossings Church Worksop

Potter Street Service – Framework Housing Association
Address: 55-57 Potter Street, WORKSOP, Nottinghamshire, S80 2HQ
Telephone: 01909 475 799
Fax: 01909 475781

Providing quick access short stay housing for homeless men, women, couples and people with dogs. It is open 24 hours per day, 7 days per week seeking to provide residents with a wide range of housing options to meet individual long term housing needs.

Relate – Nottinghamshire
Contact: Admin
Address: 96 Mansfield Road, NOTTINGHAM, Nottinghamshire, NG1 3HD
Telephone: 0115 958 4278 (Nottingham)
Telephone: 0115 958 4278

Opening times: Nottingham Office:  Monday – Thursday; 9.00am – 9.00pm & Friday 9.00am – 4.00pm

Activity: Counselling
Meeting address: Nottingham Office

Relate Nottinghamshire offers relationship counselling, sex therapy, family counselling, young people’s counselling and sexual addiction counselling.

Royal Voluntary Service (RVS)
Registered Charity working with the older generation and those with mobility issues

Contact: Clara Taylor – Community Services Manager
Address: The Crossings Church, Newcastle Street, Worksop, Nottinghamshire.  S80 2AT
Telephone: 01909 484437
Fax: 01909 485328
Helpline: 0845 608 0122

Opening times: The Nottinghamshire Hub is open Tuesday – Friday 08:30 – 15:00

Activity: We provide companionship and practical support for the elderly within Bassetlaw and those with mobility restrictions across Nottinghamshire. A friendly face to chat to ending social isolation coupled with practical support such as – Helping you go shopping

Meeting address: Social clubs take place at -Shirebrook – Creswell – Southwell – Keyworth – Sutton

Meeting time: Contact us for more information

Royal Voluntary Service wants to help create a society where everyone feels valued and involved whatever their age.

We are one of the largest volunteer organisations in the country. Our 35,000 volunteers help older people stay active, independent and able to continue to contribute to society. They do this by providing practical and emotional help where and when it’s needed.

SAD (Seasonal Affective Disorder) Association
Address: P.O. Box 332, Wallingford, Oxfordshire, OX10 1EP

To inform public and health professionals about S A D and support and advise sufferers. Information leaflets and full packs available.

Senior Citizen’s April Club – Sutton-cum-Lound (April Club)
Contact:  C/o Bassetlaw Action Centre
Address: Canal Street, RETFORD, Nottinghamshire, DN22 6EZ
Telephone: 01777 705077

Activity: Games, Pub lunches
Meeting address: Sutton Village Hall, Town Street, Sutton cum Lound, DN22 8PX
Meeting time: Fridays, 2pm – 4pm Fortnightly

Meetings held every fortnight on a  Friday 2.00pm to 4.00pm at Sutton Village Hall. The group provides social activities and support.

Single Point of Referral (SPoR)
Contact: Bassetlaw Health Partnerships
Address: Retford Hospital, North Road, RETFORD, Nottinghamshire, DN22 7XF
Telephone: 01777 274 422

Opening times: 7am to 9pm, every day of the year

Activity: Signposting to local services and answering patient queries.

Available 7.00am to 9.00pm every day of the year. Run jointly by the Bassetlaw Health Partnerships and Nottinghamshire Social Services with the aim of providing high quality integrated services in health and social care. Services include community nursing, podiatry, continence advice, intermediate care, community rehab, rapid response, emergency dental appointments and Marie Curie Nursing.

SSAFA Forces Help
Address: SSAFA, 4 St Dunstan’s Hill, London, EC3R 8AD
Telephone: 0800 731 4880
Telephone: 0115 9781623

Opening times: Monday, Tuesday and Thursday 9am – 12noon

Quarterly meetings in Nottingham for Executive Committee Members only. Annual AGM and Training Day for Case Workers

Registered charity for Serving and Ex Service members of HM Forces, Families and Dependants.

Stroke Club – Worksop & District
Contact: Mrs Lynn Hancock – Acting Secretary
Address: 9 Portland Avenue, Creswell, S80 4JQ
Telephone: 01909 720985  or 0753 8077442

Activity: Information, support, social
Meeting address: The Crossing, Newcastle Street, Worksop
Meeting time: 1st & 3rd Thursdays of month – 7pm – 9pm

Locally run self help group for stroke survivors and their carers. The club helps members to keep abreast of new ideas and legislation. It gives fellowship, fun and a sense of purpose in life. The club invites speakers, choirs, brass bands and social activities of various kinds as well as outings during the summer months.

Supplements and complements rather than replacing the statutory services.
Also The Stroke Association Education, Training & Information Service

Nottingham City Hospital, Hucknall Road, Nottingham, NG5 1PB
Telephone: 0115 985 7868

Sure-Start Bassetlaw Rural Children’s Centre Network
Contact: Sharon Christiansen – Co-ordinator
Address: Old School Site, High Street, Misterton, Doncaster, DN10 4BU
Telephone: 01427 892500

Opening times: Monday – Friday 8.30am – 5pm

Sure Start West Bassetlaw Children’s  Centres
Services for families with children from pre-birth to 5 years.
Contact: Sharon Christiansen – Co-ordinator
Address: School Road, Langold, WORKSOP, Nottinghamshire, S81 9PX
Telephone: 01909 731269

Opening times: 8.30am-5pm (Child Care Facility at Langold open 8am to 6pm)
Meeting time: Mon-Fri

SureStart – Prospect/Kilton Children’s Centre
Local Families with Children Under 5
Contact: Una Daniels – Co-Ordinator
Address: Longfellow Drive, WORKSOP, Nottinghamshire, S81 0DW
Telephone: 01909 504810

Opening times: Monday – Friday all year round including school holidays
Activity: Support for families with children under 5 years old.
Meeting time: 8.30am-4.30pm

The aim of the Children’s Centre is to provide or signpost to services and activities for families with children under 5.

SureStart Hallcroft Children’s Centre
Contact: Annette Tutalo – Co-ordinator
Address: Whitaker Close, RETFORD, Nottinghamshire, DN22 7QH
Telephone: 01777 712950

Meeting time: 8.30am – 5.00pm Mon – Thur, 8.30am – 4.30pm Fridays

SureStart Harworth & Bircotes Children’s Centre
Services for families with children pre-birth to 5 years
Contact: Sharon Christiansen – Co-ordinator
Address: Town Hall, Scrooby Road, Harworth, Doncaster, DN11 8JP
Telephone: 01302 759062

Opening times: 8.30am-5pm Mon-Fri

SureStart Manton Children’s Centre
Contact: Una Daniels – Co-ordinator
Address: Community Way, off Shrewsbury Road, Manton, WORKSOP, Nottinghamshire, S80 2TU
Telephone: 01909 511321

Opening times: 9am-5pm Mon – Fri

SureStart North Worksop Children’s Centre
Mums, Dads, and Carers of children under five and parents to be.
Contact: Una Daniels – Children Centre Co-ordinator
Address: Marjorie Street, Rhodesia, WORKSOP, Nottinghamshire, S80 3HP
Telephone: 01909 511130
Opening times: 8.30am-4.30pm

Meeting time: Mondays only

Alternative venue for this Centre:
Raymoth Lane, Gateford, Worksop, Notts, S81 LU
Tel No 01909 488220

SureStart Retford Central Children’s Centre
Contact: Annette Tutalo – Co-ordinator
Address: Arlington Way, RETFORD, Nottinghamshire, DN22 6EA
Telephone: 01777 713930

Opening times: 8.30am-5pm Mon – Thurs / 8:30am – 4:30 Fri
Meeting address: Arlington Way, Retford

Sure Start attempts to deliver the best start in life for every child, by bringing together early education, childcare, health and family support.

Nottinghamshire Children’s Trust works to provide services for all children and young people in Nottinghamshire, to improve their life chances and to help them maximise their potential.

Supporting, Healing and Educating (S.H.E.)
Address: 1 Byron Street, Mansfield, Notts, NG18 5NX
Telephone: 01623 622916

Meeting time: If you require help filling in a welfare benefits form, then an appointment is necessary.

S.H.E. is run by and for adult survivors of childhood sexual abuse. S.H.E. is a registered charity. To provide a variety of self- help based support for adult female survivors of childhood sexual abuse over the age of 16 and information to promote public education and awareness to the long term effects of sexual abuse. S.H.E. can also offer information to members partners, their supporters and male survivors.

Targeted Support and Youth Justice Service
Address: Thoresby House, Sherwood Energy Village, Ollerton, Nottinghamshire, NG22 9FT
Telephone: 0115 8041235

Targeted Support is a partnership managed by the local authority and involving the Police, Health Services, Probation Service and the voluntary sector.

Across the Targeted Support and Youth Justice Service we have a commitment to ensuring that each young person has:

  • A key worker – someone to talk to and to coordinate all the services they need
  • A structured assessment and a clear plan which is not repetitive, is easy to understand and actively involves their views
  • Support for them and their family – to maximize the long term chances of a successful outcome

Tenants and Residents Association – Mattersey Thorpe (Mattersey Thorpe TRA)
Address: 3 Cunningham Close, Mattersey Thorpe, Doncaster, DN10 5EN
Telephone: 01777 861549
Website: Facebook:  Mattersey Thorpe TRA

Meeting address: The Community House, 3 Cunningham Close, Mattersey Thorpe.  DN10 5EN
Meeting time: Meet once a month – every second Friday at 6.00pm.

A range of activities free to everyone  please ring for more details.

The British Polio Fellowship (British Polio)
Address: The Xchange, Wilmington Close, Watford, WD18 0FQ
Telephone: 0800 0431935

The Centre Place – Drop in Sessions
Contact: Helen Azar
Address: The Centre Place, Abbey Street Community Centre, Abbey Street, WORKSOP, Notts, S80 2LA
Telephone: 01909 479191

Meeting address: The Centre Place, Abbey Street Community Centre, Worksop, Notts, S80 2LA

The Centre Place – Talkzone (Talkzone)
Mental Health – Talkzone (11 – 25 year olds)
Bereavement – Talkzone (11 – 25 year olds)
LGBT+ Counselling – Talkzone (11 – 25 year olds)
Contact: Helen Azar Sadler – Project Manager
Address: The Centre Place, Abbey Street Community Centre, Abbey Street, WORKSOP, Notts, S80 2LA
Telephone: 01909 479191
Meeting time: Meetings can be held across the Bassetlaw area.

TEXT Service.  Text: TALK to 07538 318462

A confidential Counselling Service which holds sessions at various outreach venues.

The Centre Place – WOW(Worksop out on Wednesday) LGBT
LGBT+ Support for Young People – LGBT+ Service Nottinghamshire (11 – 16 & 16 – 25 year olds)
Trans Support – LGBT+ Service Nottinghamshire (16 – 25 year olds)

Parents and carers support for parents/carers who identify as LGBT+ – LGBT+ Service Nottinghamshire

Contact: Helen Azar – Project manager
Address: The Centre Place, Abbey Street Community Centre, Abbey Street, WORKSOP, Notts, S80 2LA
Telephone: 01909 479191
Meeting address: The Centre Place, Abbey Street Community Centre, Worksop, Notts, S80 2LA
Meeting time: Drop in 6.30pm to 8.30pm.  Appointments can be made outside these times.  TEXT Service. text: WOW to 07977673167 or WOW to 07815289606

The Time Machine
Contact:  Sally Brand
Contact Position:  Managing Director
Address:  15 Churchgate, Retford, Nottinghamshire.  DN22 6PA
Tel 1:  01777 869535
Tel 2: 07870 505000/07388 115801

Area Served:  Nottinghamshire, Lincolnshire, South Yorkshire

Activities:   Daytime activities for the elderly and people living with mental health/learning disabilities.  Special events at weekends.  Centre on Mondays for people living with anxiety and depression.  Self-help group for carers.

Opening Time:  10.00am – 4.00pm Monday to Friday and special events at the weekends (disabled access is via the blue door next to the main library entrance.

Organisation Description:  Memory enhancing/dementia friendly activities, cognitive stimulation therapy.  Music appreciation/dance/life-long learning/falls prevention exercises.  Combatting loneliness/social isolation.  Self-referrals/health care referrals taken.  Hospital visiting, private carer sourcing/training/referencing/vetting.

The IBS Network
Contact: Sam Yardy
Address: Unit 1.16, Soar Works, 14, Knutton Road, SHEFFIELD, South Yorkshire, S5 9NU
Telephone: 0114 272 3253
Answerphone: 0114 272 3253

Opening times: Mon, Tues, Wed, Thurs, Fri 9am – 4.30pm office hours

Activity: Information, support
Meeting time: Tuesday, Wednesday, Thursday evenings 7pm-9pm. Available to members
The mission of The IBS Network is acknowledging your illness, supporting your journey, transforming your life.

The IBS Network is a Self Help organisation for people living with Irritable Bowel Syndrome.  The Charity has a paid membership

As a member of The IBS Network you will have access to:

• Our Helpline, staffed by nurses trained in the symptoms of IBS
• ‘Questions’ page, personal one to one email contact through our website with our medical experts
• Our Self Care Programme and symptom tracker which will help you to manage your condition
• Quarterly magazine Gut Reaction filled with new research, recipes and articles written by our medical professionals
• A Can’t Wait card and travel version translated into 12 languages (£5 value)
• A range of factsheet information
• Our wider community of support and advice
• Range of gut friendly recipes

To Join or for more information

Victim Support Scheme Bassetlaw
Telephone: 0300 3031967
Free Support Line:  0808 1689111

Opening times: Monday to Friday, 9am to 5.00pm.

Support available Monday to Friday 9am to 5pm. To support all victims of crime to increase knowledge and awareness of the effects of crime.

WAM (What about me?)
Address: 1st Floor, 200 Lichfield Lane, Masfield, Nottinghamshire, NG18 4RG
Telephone: 0115 9691300 Ext 16499

Activity: support, information, education

What About me? (W.A.M) is a  confidential support service for children  and young people aged under 18, who are affected by someone else’s mental health and/or substance use.  This could be their mum, dad, brother, sister, friend or anyone that they know or care about.

West Street Pre- School
Contact: Angela Trotter – Committee member
Address: c/o  2 West Street, RETFORD, Nottinghamshire, DN22 6ES
Telephone: 01777 711828
Telephone: 07817 926094

Opening times: Monday- Thursday 8:45 am till 3:15 pm, Friday 8:45 am till 12:15 pm. All days you can stay for a lunch session from 11.45 am – 12.15 pm. Cost £3.00, children bring their own healthy lunch box.

New members and volunteers always welcome.

Ring for further details or we have a Facebook page West Street Preschool.