Services available for older people

Bassetlaw Action Centre
Canal Street
RETFORD
DN22 6EZ
Telephone: 01777 709650

The latest Bassetlaw Seniors Directory is available on the link below

Seniors Directory October 2020 update

WHO CAN HELP ME ACCESS INFORMATION ON SERVICES TO KEEP ME SAFE AT HOME?

BASSETLAW, NEWARK AND SHERWOOD COMMUNITY SAFETY PARTNERSHIP
Telephone: 01909 533533
Website: www.bassetlaw.gov.uk/community-and-living/community-safety/

CRIME STOPPERS
Telephone: 0800 555111 

LIFELINE SERVICE
This service is available to all Bassetlaw residents regardless of age.
We provide 24-hour access to our emergency control room and the equipment is tested regularly by our team of wardens.

There is a choice of 3 packages for the lifeline:
Bronze – lifeline with pendant only – £3.20 per week
Silver – lifeline, pendant and small key safe – £4 per week
Gold – lifeline, pendant and large key safe – £4.50 per week

There is a one-off installation charge of £16 for all packages.

For more information, please contact Bassetlaw District Council
Telephone: 01909 533533
Email: customer.services@bassetlaw.gov.uk
Website: www.bassetlaw.gov.uk/council-housing/supported-housing/lifeline-service/

NOTTINGHAMSHIRE FIRE AND RESCUE
Contact: 0115 838 8100  Helpline for Safe and Well visits
* Free home safety cheek
* Smoke alarms with 10 year batteries
* Free smoke alarms for the deaf

NOTTINGHAMSHIRE POLICE
Crime Reduction manger
Telephone: 101

Advice and information on crime reduction including:
* Alarms
* Security devices
* Property marking
* Advice on heating oil theft

SUPPORTED HOUSING SERVICE
Telephone: 01909 533533
Email: customer.services@bassetlaw.gov.uk
Website: www.bassetlaw.gov.uk/ 

MEALS AT HOME
The Meals at Home service delivers a wide range of frozen or hot meals to people who may have difficulty preparing a hot meal themselves. The meals can be supplied for the long-term or to cover short-term situations or whilst you are re-learning cooking skills.

Telephone: 01623 490015
Website: www.nottinghamshire.gov.uk/caring/adultsocialcare/supporttoliveathome/meals/#meals-on-wheels

HOW CAN I KEEP WARM AT HOME?

ENERGY SAVING TRUST
Telephone: 0800 444 202
www.energysavingtrust.org.uk/

WARM HOME DISCOUNT SCHEME HELPLINE
Telephone: 0800 731 0214
Monday to Friday, 9am – 5pm
Website: www.gov.uk/the-warm-home-discount-scheme/what-youll-get

ENERGY ADVISOR
Can provide energy tariff advice and energy cost saving efficiencies for people within Bassetlaw, to help them remain warm in their own homes.

Telephone: 01777 709650

THE PRIORITY SERVICE REGISTER
If a power cut happens and you are a member of the Priority Service Register Western power will:

* Give you a direct number to call in the event of a power cut so you can get straight through to them
* Agree a password with you before a visit (to protect you from rogue callers)
* Provide special help, if needed, through the Royal Voluntary Service or British Red Cross
* Ring and tell you of planned interruptions to your electricity supply
* Keep you as informed as possible in the event of an unplanned power cut.

To register for this service telephone Western Power Distribution, East Midlands: Telephone 0800 096 3080

WHERE CAN I GET HELP WITH MONEY?

BASSETLAW DISTRICT COUNCIL MONEY ADVISORS

For help and advice about how to make the most of your money, including debt, benefit and savings, or if you have money worries and would like free and confidential advice, contact our Money Advisors to make an appointment on:
Telephone: 01909 533744
Email: customer.services@bassetlaw.gov.uk 

BASSETLAW CITIZENS ADVICE BUREAU
The Annexe, Queens Buildings, Potter St, Worksop, Notts, S80 2AE
(Telephone opening times: Monday – Friday 10am – 2pm)
General Advice Telephone: 01909 498894
Debt Advice Telephone: 01909 498890
Cancer Related Money Advice Telephone: 01909 498889

BENEFITS ADVICE AND INFORMATION
Disability Living Allowance Helpline: 0800 121 4600
Attendance Allowance Helpline: 0800 731 0122
Pension Credit Claims: 0800 99 1234
Carers Allowance Unit: 0800 731 0297
The Pension Service Enquires: 0800 731 0469
Personal Independence Payment Claims: 0800 917 2222 

CHRISTIANS AGAINST POVERTY
The Well, Hospital Road, Retford, DN22 7BD
Telephone: 0800 3280006
Free, impartial debt counselling service by appointment only.

COAL INDUSTRY SOCIAL WELFARE ORGANISATION (CISWO)
The Old Rectory, Rectory Drive, Whiston, Rotherham, South Yorkshire, S60 4JG
Telephone: 01709 728115
Fax: 01709 839164
Website: www.ciswo.org.uk/

CISWO is a national charity which has a focus on the key role of delivering community and personal welfare services within mining and former mining communities.

NOTTINGHAM COUNTY COUNCIL CONTACT
The County Council offers a number of ways for you to get in touch about our services including:
* the online contact us form nottinghamshire.gov.uk/contact-and-complaints/contact-us/contact-us
* by emailing enquiries@nottscc.gov.uk
* by calling our Customer Service Centre on: 0300 500 80 80 open 8am – 8pm Monday to Friday and Saturday 8am – 12noon.
* Face to Face services available at our Service contact points – Depending – As coronavirus hit, some services are face to face, some aren’t. Call 0300 500 80 80 to check
* Trading Standards Consumer Direct – Telephone: 0843 504 7019

NOTTINGHAM AND DISTRICT PRE-RETIREMENT COUNCIL
144a High Road, Beeston, Nottingham NG9 2LN
Telephone: 0115 922 3824
Website: www.ndprc.org.uk/

We provide courses covering topics such as health, finance, legal advice, consumer rights, benefits and income tax.  We also offer Peace of Mind courses aimed at those over 65 and those with aged parents.

RETFORD CITIZENS ADVICE BUREAU
c/o County Contact, Market Square, Retford, DN22 6EU
Telephone: 0300 4568369
Tuesdays 10:00am – 2:00pm Drop in
Thursdays 10:00am – 2:00pm Drop in

VETERANS WELFARE
Telephone: 0808 1914218
Email: veterans-uk@mod.uk
Website: www.veterans-uk.info

The Service Personnel and Veterans Agency (SPVA) provides support to anyone who has served in HM Armed Forces, even just for a day. Providing advice on benefits, compensation payments, pensions, employment and much more.

2 SHIRES CREDIT UNION
Queen’s Buildings, Potter Street, Worksop, S80 2AE
Telephone: 01909 500575 (answerphone)
Email: info@2shires.org.uk
Website: www.2shires.org.uk

Serves the Bassetlaw and Bolsover area
For information and a membership pack please call the above number.

WHERE CAN I GET PENSIONS ADVICE?

YOUR PENSION CENTRE:
The Pension Service 15, Post Handling Site B, Wolverhampton, WV99 1AS
Telephone: 0800 731 7898
Fax: 01925 793101

Text phone (for those with speech or hearing difficulties) 0800 731 7339
Opening Hours: Monday to Friday 8am to 6pm

NEW STATE PENSION CLAIMS
(8am to 6pm Monday to Friday)
Telephone: 0800 731 7898
Text phone: 0800 731 7339

NEW PENSION CREDIT CLAIMS
(8am to 6pm Monday to Friday)
Telephone: 0800 991 234
Text phone: 0800 169 0133 

PENSION TRACING SERVICE
With our assisted pension tracing service we can help you to trace your lost pension and then contact your pension providers to update your details. We will help you to establish what exactly is in your lost pension, what your pension can do for you and with the help of a pension expert inform you of the options available to you. Our entire service is designed to offer more assistance than that which is available direct from the DWP government website and is available to you completely free of charge.

For more information contact us at:
Telephone: 0800 122 3170
Website: www.pensiontracingservice.com/

WHERE CAN I GET HELP WITH HEALTHCARE/FALLS?

BREAST CARE SUPPORT
Bassetlaw Hospital, Blyth Road, Worksop, S80 0BD
Telephone: 01909 500990

Support group for women having treatment for breast cancer or recovering after treatment as well as on going friendship and fun.

CARDIAC SUPPORT GROUP
Post Graduate Centre, Bassetlaw Hospital, Blyth Road, Worksop, S80 0BD
Telephone: 01909 500990 ext. 2944

A support group, which also has a social element, occasional visits and speakers are arranged on medical and non-medical topics. Affiliated to the British Heart Foundation.

FOR NURSE ADVICE AND HEALTH INFORMATION
NHS non-emergency number for when you need medical help that is not a 999 emergency.
Telephone: 111

FOR FALLS PREVENTION
Contact: NHS Bassetlaw though the Single Point of Access:
Telephone: 01777 274422 

LIFELINE SERVICE

This service is available to all Bassetlaw residents regardless of age. We provide 24-hour access to our emergency control room and the equipment is tested regularly by our team of wardens.

There is a choice of 3 packages for the lifeline:
Bronze – lifeline with pendant only – £3.20 per week
Silver – lifeline, pendant and small key safe – £4 per week
Gold – lifeline, pendant and large key safe – £4.50 per week

There is a one-off installation charge of £16 for all packages.

For more information, please contact Bassetlaw District Council
Telephone: 01909 533533
Email: customer.services@bassetlaw.gov.uk
Website: www.bassetlaw.gov.uk/council-housing/supported-housing/lifeline-service/

RETFORD DISTRICT MULTIPLE SCLEROSIS SOCIETY SUPPORT GROUP
is a friendly welcoming group of like-minded people of a wide age range who are brought together by a diagnosis of Multiple Sclerosis.

Being part of the group is fun and newcomers are always welcome.

We arrange a wide range of weekly and monthly events for members and include MS Drop in Clinic, Monthly Newsletter, Self Help Information, Signposting for professional help, fundraising for local MS Community, Art Class, Neuro physio based Pilates exercise, Swim/float sessions, Meals out and a Monthly Coffee Cake and Chat morning.

Group Coordinator Barbara Ramsden
Email: retford@mssociety.org.uk
Group telephone: 01777 860674

MULTIPLE SCLEROSIS SOCIETY – WORKSOP & DISTRICT
Contact: The Secretary/Treasurer, 23 Red Kite Close, Gateford, Worksop, S81 8WA
Telephone: 01909 474941

Provides information from National MS Society and social meetings for sufferers and families.  Aims to improve quality of life and be a support to newly diagnosed sufferers.

DRUGS AND ALCOHOL SUPPORT
We commission drug and alcohol support services across Nottinghamshire.

Change, Grow, Live (CGL) provides adult drug and alcohol recovery services across the county in a range of community settings, making treatment more accessible.

This service is open to anyone over the age of 18 living in Nottinghamshire. If you are experiencing issues around drug and/or alcohol use, please contact CGL on 01158 960 798 for more information or to make an appointment. CGL are open Monday to Friday 9:30am – 5:00pm

EMERGENCY DENTAL SERVICES
If you have a regular NHS dentist and need urgent treatment, contact your dentist for advice. If you do not have a regular NHS dentist, you can contact NHS non-emergency number on 111. They can give you details of out-of-hours dental services in your area.

RAPID RESPONSE
The team supports adults who have become unwell but are medically stable and are in crisis at home. The service operates 7 days per week until 9pm.

Telephone: 01777 274422 

HOW CAN I FIND OUT ABOUT HOUSING OPTIONS AND CHOICES?

BASSETLAW INDEPENDENT LIVING
Independent Living schemes which are ideally suited for elderly or vulnerable tenants who wish to live independently, yet be part of a community setting.

Our Independent Living schemes are spread throughout Bassetlaw and offer the choice of one or two bed flats and a small number of bedsits. All have access to communal rooms and gardens as well as an onsite warden.

We also provide successful Extra Care schemes in Worksop and Bircotes, which provide additional care and support through Notts County Council, Adult Social Care & Health and the Mears Group.

Telephone: 01909 533533
Website: www.bassetlaw.gov.uk/council-housing/supported-housing/independent-living-centres/

HOUSING OPTIONS
Have you ever considered the changes that you might need to make to your home to ensure it remains suitable and meets your changing needs throughout your later life?

The Bassetlaw Housing Choice Case Worker can help you put into place anything you need to remain in your existing property or help you to find other suitable accommodation.

If you would like some help, support, advocacy and information on what housing options are available; you can book an appointment with the caseworker or you can book an appointment to attend our housing surgery in Retford.

Contact: Ema Keeling
Telephone: 01777 709650
Email: ekeeling@actioncentre.org.uk

SLOSWICKES ALMSHOUSE CHARITY
19 Churchgate, Retford, DN22 6PB
Telephone: 01777 703827
A charity providing accommodation for people over 60 years of age.
Website: http://sloswickes.co.uk/

ANCHOR TRUST
Anchor has more than 40 years’ experience of working with older people and providing residential care homes – so we know how to help you get the best out of life.

For more information Call 0808 102 4069
www.anchor.org.uk

HOUSING NEEDS
If you are being threatened with homelessness or are homeless please contact one of the Bassetlaw District Council team on Telephone: 01909 533533

EXTRA CARE HOUSING SCHEMES IN NOTTINGHAMSHIRE
Each scheme is different and what is available varies from site to site.

However, each scheme will have:
* Housing – a range of modern and affordable one or two bedroom homes available to buy, rent or part own which are purpose-built or adapted for your care and support needs
* Personal care support – staff are available 24 hours a day to offer you support
* Communal areas – these might include a cafe, hairdressers, library, guest accommodation for your visitors, a day centre with organised activities and outings
* Neighbourhood facilities – extra care schemes are based within local communities so the usual range of neighbourhood facilities are close by such as leisure centres, shops, GP surgeries and public transport.

Some extra care sites have dementia units which provide specialist care in a community setting.

Website: www.nottinghamshire.gov.uk/caring/adultsocialcare/somewheretolive/extracare/#more-info
Telephone: 0300 500 80 80 

WHERE ARE THE CARE HOMES IN BASSETLAW?

Residential and Nursing Homes are now called Care Homes.  They provide personal care, meals and accommodation to people who are no longer able to look after themselves.  For each facility the number of people catered for is indicted, including specialist provision (in brackets).  For further information contact:

www.carechoices.co.uk
County Council Customer Service Centre: 0300 500 80 80

OLDER PEOPLE NURSING 

Ashley Care Home
Sunnyside, Worksop, Nottinghamshire, S81 7LN
Telephone: 01909 500541
Places: 48 (Dementia, Mental Health)

Blyth Country House Care Home
Spital Road, Blyth, Worksop, Nottinghamshire, S81 8DU
Telephone: 01909 591219
Places: 30 (Old age) 

Cherry Holt Care Home
28 Welham Road, Retford, Nottinghamshire, DN22 6TN
Telephone: 01777 710347
Places: 52 (Old age, Physical disability)

Clumber Court Care Centre (Care Home)
Bolham Lane, Retford, Nottinghamshire, DN22 6SU
Telephone: 01777 553396
Places: 62 (Mental Health, Dementia) 

Forest Hill Care Home
Forest Hill Park, Worksop, Nottinghamshire, S81 0NZ
Telephone: 01909 530531
Places: 64 (Old age, Dementia)

Gateford Hill Care Home
Worksop, Nottinghamshire, S81 8AF
Telephone: 01909 475402
Places: 65 (Old age, Physical disability)

Lound Hall Nursing Home
Town Street, Lound, Retford, Nottinghamshire, DN22 8RS
Telephone: 01777 818082
Places: 30 (Dementia, old age, physical disability) 

Rufford Care Centre
Clumber Unit, Gateford Road, Gateford, Worksop, Nottinghamshire, S81 7BH
Telephone: 01909 530233
Places: 25 (Physical disability) 35 (Dementia Over 65) 50 (Old age) 

Westvilla (MPs) Ltd.
Westfield Road, Retford, Nottinghamshire, DN22 7BT
Telephone: 01777 701636

Places: 35 (Old age, Physical disability, Dementia, Past or present alcohol dependency) 

OLDER PEOPLE RESIDENTIAL

Ashley Care Home
Sunnyside, Worksop, Nottinghamshire, S81 7LN
Telephone: 01909 500541
Places: 48 (Dementia, Mental Health)

Avondale Residential Home
Whitehouse Road, Bircotes, Doncaster, South Yorkshire, DN11 8EQ
Telephone: 01302 743673
Places: 31 (Old age, Dementia)

Barnby Court Care Home
Barnby Moor, Retford, Nottinghamshire, DN22 8QS
Telephone: 01777 705902
Places: 25 (Old age, Dementia) 

Beech House Care Home
294 Carlton Road, Worksop, Nottinghamshire, S81 7LL
Telephone: 01909 472149
Places: 32 (Old age, Mental health, Dementia)

Brailsford House
1 Main Street, Harworth, Doncaster, South Yorkshire,  DN11 8LE
Telephone: 01302 742156
Places: 20 (Old age, Dementia)

Branthwaite Care Home
34 Welham Road, Retford, Nottinghamshire, DN22 6TN
Telephone: 01777 706720
Places: 21 (Mental Health, Dementia) 

Farthings Residential Care Home
The Old London Road, West Drayton, Retford, Nottinghamshire, DN22 8ED
Telephone: 01777 838219
Places: 13 (Old age) 

Glenesk Care Home
The Crescent, Queen Street, Retford, Nottinghamshire, DN22 7BX
Telephone: 01777 702339
Places: 22 (Old age)

The Hollies
19-23 London Road, Retford, Nottinghamshire, DN22 6AT
Telephone: 01777 707750
Places: 22 (Old age, Dementia) 

Langwith Lodge Care Home
The Park, Nether Langwith, Mansfield, Nottinghamshire, NG20 9ES
Telephone: 01623 742204
Places: 54 (Old age, Dementia)

Newton House Care Home
Shireoaks Road, Shireoaks, Worksop, Nottinghamshire, S81 8LX
Telephone: 01909 482960
Places: 12 (Old age, Dementia)

The Old Vicarage Care Home
Newcastle Avenue, Worksop, Nottinghamshire, S80 1NJ
Telephone: 01909 475521
Places: 38 (Old age, Dementia)

Old Vicarage
The White House Road, Bircotes, Near Doncaster, South Yorkshire, DN11 8EQ
Telephone: 01302 745707
Places: 28 (Old age, Dementia)

Rose Farm Care Home
Main Street, Styrrup, Doncaster, South Yorkshire, DN11 8NB
Telephone: 01302 744664
Places: 54 (Old age, Dementia) 

South Moor Lodge Care Home
South Moor Road, Walkeringham, Doncaster, South Yorkshire, DN10 4LB
Telephone: 01427 891204
Places: 40 (Old age, Dementia)

St. Saviours Care Home
5 Lidget Lane, Retford, Nottinghamshire, DN22 6QW
Telephone: 01777 703040
Places: 40 (Old age)

Tuxford Manor Care Home
143 Lincoln Road, Tuxford, Newark, Nottinghamshire, NG22 0JQ
Telephone: 01777 872555
Places: 42 (Old age, Dementia) 

Victoria Care Home
Memorial Avenue, Worksop, Nottinghamshire, S80 2BJ
Telephone: 01909 476416
Places: 93 (Old age, Dementia)

Westwood
Talbot Road, Worksop, Nottinghamshire, S80 2PG
Telephone: 01909 533690
Places: 78 (Old age, Dementia, Physical disability) 

NURSING CARE FOR UNDER 65 YEAR OLDS

Gateford Hill Care Home
Worksop, Nottinghamshire, S81 8AF
Telephone: 01909 475402 

Rufford Care Centre
Clumber Unit, Gateford Road, Gateford, Worksop, Nottinghamshire, S81 7BH
Telephone: 01909 530233
Places: 25 (Physical disability) 35 (Dementia Over 65) 50 (Old age)

RESIDENTIAL CARE FOR UNDER 65 YEAR OLDS

Bracken Villa Care Home
6 Bracken Lane, Retford, Nottinghamshire, DN22 7EU
Telephone: 01777 719720
Places: 8 (Learning disability)

Branthwaite Care Home
34 Welham Road, Retford, Nottinghamshire, DN22 6TN
Telephone: 01777 706720
Places: 21 (Mental health, Dementia)

Carlton Road Care Home
181-183 Carlton Road, Worksop, Nottinghamshire, S81 7AD
Telephone: 01909 473831
Places: 9 (Learning disability)

Dyscarr Grange Care Home
Doncaster Road, Langold, Nottinghamshire, S81 9RJ
Telephone: 01909 540607
Places: 7 (Learning disability)

Hall Farm House Care Home
Gainsborough Road, Everton, Nottinghamshire, DN10 5BW
Telephone: 01777 817441
Places: 6 (Learning disability)

Holles Street Short Breaks Service
Holles Street, Worksop, Nottinghamshire, S80 2LJ
Telephone: 01909 535220
Places: 10 (Learning disability)

Limetree Avenue Care Home
23 Limetree Avenue, Retford, DN22 7BB
Telephone: 01777 708725
Places: 6 (Learning disability) 

Redbank House Care Home
Town Street, South Leverton, Nottinghamshire, DN22 0BT
Telephone: 01427 880716
Places: 7 (Learning disability)

Rivers
Blyth Road, Oldcotes, Worksop, Nottinghamshire, S81 8HU
Telephone: 01909 731429
Places: 6

Rose Meadow Residential Home
119 Station Road, Misterton, Doncaster, South Yorkshire, DN10 4DG
Telephone: 01427 891190
Places: 10 (Learning disability)

Rutland Crescent (25-27) Care Home
25-27 Rutland Crescent, Harworth, South Yorkshire, DN11 8HZ
Telephone: 01302 759636
Places: 7 (Learning disability)

Shirebrook Priory
Retford Road, South Leverton, Near Retford, Nottinghamshire, DN22 0BY
Telephone: 01427 884482
Places: 16 (Learning disability)

WHERE CAN I GET ADVICE AND SUPPORT IF SUFFERING BEREAVEMENT?

BASSETLAW BEREAVEMENT CARE
Offers support and practical assistance to the bereaved, both at Bassetlaw District General Hospital and one to one support in the community.

Bassetlaw Hospital, Blyth Road, Worksop, Notts, S81 0BD
Telephone: 01909 502779

DYING MATTERS
We’re here for people in the last years of life, their families, carers and friends. We offer links to local services, information and a supportive online community.

Website: www.dyingmatters.org

NOTTINGHAMSHIRE BEREAVEMENT TRUST
118 Skegby Lane, Mansfield, Nottinghamshire, NG19 6PG

The trust provides help, comfort and sympathy to bereaved people via a Freephone helpline

0800 435 455 every evening between 6pm and 10pm.  An Asian Language Helpline is available 0800 9177 416

WHERE CAN I GET A WHEELCHAIR?

SHOPMOBILITY
Provides scooters, power chairs and manual chairs
Retford – Chancery Lane Car Park Telephone: 01777 705432
Tuesday – Saturday 9am – 4pm
Worksop – Priory Centre Car Park Telephone: 01909 479070
Monday – Saturday 9am – 4pm

PARKGATE MOBILITY WORKSOP
38-40 Eastgate, Worksop, S80 1RF
Telephone: 01909 286019

FOR A PERMANENT WHEELCHAIR
(An assessment is required)
Single Point of Access (S.P.A)
Telephone: 01777 274422 

WHO CAN HELP ME TO MANAGE MY LONG TERM CONDITION?

BASSETLAW SELF HELP LINK
Contact: Bassetlaw Action Centre on 01777 709650
Email: enquiries@actioncentre.org.uk

The Self Help Link is part of the Retford Community Link.  Our aim is to offer support to the following:
* existing Self-Help groups and contacts
* people who are hoping to start a new Self Help group
* individuals acting as a Self Help contact
* people wishing to share their experiences
* people who would like some help and support

STAYING WELL EXPERT PATIENTS PROGRAMME
The Staying Well Expert Patients Programme is a six-week course for anyone living with a long-term health condition. Its aims are to help you take control of your health by learning new skills to manage your condition better on a daily basis. Each session lasts for two and a half hours and is facilitated by trained tutors who are themselves living with a long-term condition. The Staying Well programme complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

Topics covered by the programme:
* Dealing with pain and extreme tiredness
* Coping with feelings of depression
* Relaxation techniques and exercise
* Healthy eating
* Communicating with family, friends and professionals
* Planning for the future

Contact Paula on 01777 709650
Email: pgraham@actioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk 

HOW CAN I GET SOME HELP WITH ADAPTATIONS AND SOCIAL CARE?

BASSETLAW ADULT AND SOCIAL CARE SERVICES CAN ARRANGE FOR ESSENTIAL HOME ADAPTATIONS
Other services include:
* Personal care within your own home
* Day care
* Help with discharge from hospital
* Meals At Home
* Disability Equipment

You can visit the Nottingham County Council Customer Service Points at:
* Queens building, Potter Street, Worksop Monday – Friday 8:40am – 5pm
* 17b The Square, Retford Monday – Friday 9am – 5pm

Or telephone Customer Service Centre 0300 500 80 80 

HANDY PERSON ADAPTATION SERVICE (HPAS)
The Handy Person Adaptation Service provides help and support to keep people safe and secure in their home with free or low-cost but high quality essential adaptations and small practical jobs.

This service is available to people living in Nottinghamshire (except the City of Nottingham) who are aged 60 or over

Adaptations
* Adaptations are jobs such as fitting stair rails and grab rails which help you move around your home and stay steady on your feet.

These are supplied and fitted in a single job and are free of charge.
* Handy person jobs
* Handy person jobs are small jobs such as fixing curtain rails, putting up shelves or fixing loose carpets or trip hazards.

The cost of a handy person job is £15 which should be given to the trader.

You will also need to supply all the materials for the job. But if you have difficulty getting what’s needed, you may be able to give the money to the trader so they can buy the materials for you.

These prices are subject to change, so please check when requesting a job to confirm the price.
* How long does it take to get the work done?
* Jobs inside the house are usually completed within 5 working days.

If you have been discharged from hospital the job will be completed within 2 working days.

The work is carried out by professional traders from our approved trader register regulated by Trading Standards.

To apply for the handy person and adaptation service call the scheme co-ordinators on 0300 500 80 80 or email enquiries@nottscc.gov.uk

WHERE CAN I GET SOME HELP AROUND THE HOME?

BDC REFUSE COLLECTION
Telephone: 01909 534501

Bassetlaw District Council provides Assisted Refuse Collection for Elderly and Disabled Residents.

POPPY CALLS
Services include:
* changing light bulbs and tap washers;
* putting up shelves, curtain rails and grab rails;
* fitting smoke alarms and carbon monoxide detectors;
* fitting and changing door locks and other security features;
* building access ramps and storage sheds to house a Legion provided EPV
* installing care phones

To be eligible for this service you must have served in the Forces for at least 7 days, or be the dependant of someone who has served; this includes widows and widowers and be receiving a means tested benefit or be aged 75 or over.

Telephone: 0808 802 8080
Website: www.britishlegion.org.uk/get-support/care-and-independent-living/independent-living

This service is free to people of all ages who meet with the above criteria of The Royal British Legion. 

HOME SUPPORT SERVICE
Offers a range of services including:
* Shopping
* Prescription collection
* Laundry
* Cleaning
* A sitting service
* Light meal preparation
* Escorted shopping and visits

This is a chargeable service. Please ring Bassetlaw Action Centre for further details. Telephone: 01777 709650

HOW CAN I GET OUT AND ABOUT?

BASSETLAW COMMUNITY CAR SCHEME
The Community Car Scheme is available to Bassetlaw residents who are unable to access any other forms of public transport or where none is available. The scheme can be used to visit friends or social clubs, attend appointments or maybe just go shopping. It is a door-to-door service; volunteer drivers will allow you one-hour maximum from dropping off before returning you home. If you know you are going to be more than one hour, please state at time of booking as there will be an additional charge in this circumstance. In order to use the scheme, you must register. Registration and journey charges apply.

Telephone: 01777 709650
Email: transport@actioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk/index.php/bassetlaw-community-car-scheme/ 

BASSETLAW COMMUNITY CAR SCHEME PLUS
The Community Car Scheme Plus vehicle has been fully adapted for wheelchair users and offers a door-to-door service for people of all ages. For an affordable fare, you can travel in safety and comfort to make those important appointments, get to work or simply socialise with friends. This vehicle is also able to carry a mobility scooter and up to 3 passengers. It is also fitted with a Turney Seat that comes right out of the car enabling the passenger to sit on and be lifted into the vehicle; this will be particularly helpful for people with limited mobility. Registration and journey charges apply.

Telephone: 01777 709650
Email: transport@actioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk/index.php/car-scheme-plus/

BASSETLAW DISTRICT COUNCIL – ACCESSIBLE TAXIS
Information regarding Taxi firms with wheelchair accessible vehicles is available.
Licensing Unit, Queens Buildings, Potter Street, Worksop, Notts S80 2AH
Telephone: 01909 533533
Email: licensing@bassetlaw.gov.uk
Website: www.Bassetlaw.gov.uk

DIAL A TRIP FOR TUXFORD AND SURROUNDING VILLAGES

Social Car Scheme
Telephone: 01777 948384

Is a Social Car Scheme offering access to transport for those people unable to access public or private transport to get to medical appointments, dentist, social events or short shopping trips.  Once registered with the scheme we are only a phone call away, but we do ask for 24 to 48 office hours’ notice for bookings.

Dial a Trip is administered and run by volunteers. The office is open from 9.30am to 12.30pm Monday to Friday for telephone calls. All other times there is an answer machine which is monitored regularly.    This is because as volunteers we administer and drive.

Email: dialatrip@tuxfordonline.co.uk

BASSETLAW ACTION CENTRE COMMUNITY MINIBUS
This service is managed by Bassetlaw Action Centre and is a wheelchair friendly minibus offering community groups throughout the district access to a flexible and affordable mode of transport.  Any group wanting to take advantage of this opportunity is required to have obtained membership through the Bassetlaw Action Centre. Both annual and day memberships are available. We also offer a wide range of Day Trips open to the general public.

For an up to date list of trips contact Bassetlaw Action Centre or visit our

Website: www.bassetlawactioncentre.org.uk/index.php/community-mini-bus/#trips

We now have gift vouchers available to purchase so why not treat your family or friends; they would make a great Christmas or Birthday present.

Booking and payment arrangements for day trips:

Registration is required before you book onto any of the trips.

You will be at your destination for a minimum of 3 and half hours unless otherwise stated. Times may vary due to unforeseen circumstances or circumstances beyond our control. Payment is to be made at the time of booking for all daytrips. Bookings that are not paid will only be held for 7 days. If a trip is shown to be fully booked you can put your name on a reserve list and we will contact, you if a place becomes available.

Payment can be made by cash, debit/credit card over the phone or in person or by cheque, payable to Bassetlaw Action Centre.

For more information or to book a trip contact Bassetlaw Action Centre, Canal Street, Retford DN22 6EZ Monday to Friday 9:00am to 1:00pm Telephone: 01777 709650

WHERE CAN I GET TRAVEL INFORMATION?

TRAVELINE
Telephone: 0871 200 2233
www.traveline.info/

(Please note that there is a charge 12 pence per minute from landlines and mobiles for a call to 0871 200 22 33; your phone company may add its own access charge but it will tell you about this.)

NATIONAL RAIL ENQUIRIES
Telephone: 08457 484 950
www.nationalrail.co.uk 

FREE CONCESSIONARY TRAVEL SCHEME
Who is eligible?

The scheme no longer provides a free pass automatically at the age of 60. Instead, the qualifying age is now linked to the state pension age. To see when you will qualify for a free pass on age grounds, have a look on www.gov.uk/calculate-state-pension

You are an eligible disabled person if you:
* are blind or partially sighted
* are profoundly or severely deaf
* are without speech
* have a disability, or have suffered an injury, which has a substantial and long-term adverse effect on your ability to walk
* do not have arms or have long term loss of the use of both arms
* have a learning disability – a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning, or
* would have an application to drive a motor vehicle refused due to your disability.

When can you use your pass?

The National Concessionary Pass allows you to enjoy free off-peak travel on local buses anywhere in England.  The national free entitlement operates between 9:30am and 11:00pm Monday to Friday and all day at weekends and on public holidays.

How do you apply for your travel pass and how much does it cost?

The concessionary travel passes are initially free of charge, however if you lose your pass a fee may be charged for the replacement.

Telephone: 0300 500 80 80
Website: www.nottinghamshire.gov.uk/transport/public-transport/apply-for-a-concessionary-travel-pass

WHO CAN TELL ME ABOUT LOCAL GROUPS AND CLUBS?

For a list of groups and clubs in your area contact the following organisations:

BASSETLAW ACTION CENTRE
Bassetlaw Action Centre is a Community Resource Agency linking individuals and organisations with help and support.

Canal Street, Retford, DN22 6EZ
Telephone: 01777 709650
Email: enquiries@bassetlawactioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk

BCVS – BASSETLAW COMMUNITY AND VOLUNTARY SERVICE
The Priory, The Old Abbey School, Priorswell Road, Worksop, Nottinghamshire S80 2BU
Telephone: 01909 476118
Email: officecoordinator@bcvs.org.uk
Website: www.bcvs.org.uk

BCVS encourages community initiatives and involvement, community information and networking as well as offering practical help to local organisations working in partnership to maximise potential. 

TUXFORD MINE OF INFORMATION
2 Market Place, Tuxford, Newark, Notts, NG22 0LA

Opening hours
Monday to Thursday 9am to 12:30pm
Closed Friday to Sunday

Telephone: 07432 646 325
Email: moi@tuxfordonline.co.uk
Web: www.tuxfordonline.co.uk

DO YOU WANT TO TAKE RESPONSIBILITY FOR YOUR OWN HEALTH AND KEEPING ACTIVE?

 GET OUT GET ACTIVE (GOGA) BASSETLAW
Get Out Get Active (GOGA) Bassetlaw is a project that is working across the district to support those who are inactive or have a long term heath condition to get active by taking part in fun, safe and inclusive activities.
For more details, contact:
Telephone: 01777 709650
Email: GOGA@actioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk/index.php/goga/ 

OBESITY PREVENTION & WEIGHT MANAGEMENT SCHEME
This scheme is run by Everyone Health.
Telephone: 0333 005 0092
Email: Changepointnotts@everyonehealth.co.uk
Website: www.everyonehealth.co.uk

STOP SMOKING SERVICE
A free NHS stop smoking service that helps anyone who lives, works or is having treatment in Bassetlaw and is ready to stop smoking.

Telephone: 0800 328 8553 

STAYING WELL PROGRAMME
A free six-week course helping people to better self-manage their long term health condition. Courses are available in various locations throughout Bassetlaw.

Telephone: 01777 709650

WHAT HEALTHY ACTIVITIES/LEISURE SERVICES ARE AVAILABLE?

 BASSETLAW DISTRICT COUNCIL – PARKS AND OPEN SPACES
To Rent a Council Owned Allotment
Telephone 01909 534525
Email: parks@bassetlaw.gov.uk

BASSETLAW – STEP 2 IT
Evening Health Walks are April – September
Daytime Health Walks are All Year
Andy’s Café, Langold Lake – Wednesdays 10am
Kilton Forest Golf Course – Thursdays 10am
Retford Cricket Club – Tuesdays 10am
Wednesdays 6.30pm (April to September)

BIRCOTES LEISURE CENTRE
Whitehouse Road, Bircotes, Doncaster, DN11 8EF
Telephone: 01302 743979
Facilities:
* 20m Swimming Pool
* Fitness Suite
* 2 Squash Courts
* Sauna
* MUGA – Multi-Use Games Area/Outside Pitch
* Dance Studio/Conference Room
* Sports Hall (4 Badminton Courts/Aerobics )

DUKERIES – Health Walks
All year round – Thursday at 10am from Kilton Forest Golf Course
Telephone: Malcolm 07599 340551

RETFORD LEISURE CENTRE
Old Hall Drive, Retford, DN22 7EA
Telephone: 01777 706500
Facilities:
* 25 metre Swimming Pool
* 12 metre Training Pool
* Fitness Suite
* Aerobic Studio
* Conference Room
* Steam Room
* Sauna
* Viewing balcony
* Vending Area 

RETFORD – STEP 2 IT
Health Walks start from Retford Leisure Centre every Tuesday at 10am and from April to September on Wednesday evenings at 6:30pm.

Telephone: Tony Bell 01777 702204

WORKSOP – SAVOY CINEMA – SILVER SCREENINGS
Exclusively for the over 50s every Wednesday at 11:30am. Admission is £4.15 including complimentary tea or coffee.

Telephone: 01909 481900
Website: savoyworksop.co.uk/SavoyWorksop.dll/Home 

WORKSOP – CLUMBER PARK
Worksop, Nottinghamshire, S80 3AZ
Telephone: 01909 476592
Email: clumberpark@nationaltrust.org.uk
Website: www.nationaltrust.org.uk/clumber-park/whats-on 

WORKSOP LEISURE CENTRE
Valley Road, Worksop, S81 7EN
Telephone: 01909 473937

Facilities:
* 25 metre Swimming Pool
* 12 metre Training Pool
* Fitness Suite
* Aerobic Studio
* Conference Room
* Steam Room
* Sauna
* Viewing balcony
* Vending Area 

BASSETLAW DISTRICT COUNCIL SPORTS DEVELOPMENT SERVICE
Telephone: 01909 533533
Email: active.communities@bassetlaw.gov.uk
Website: www.bassetlaw.gov.uk/sport

The Active Communities Team at Bassetlaw District Council supports all local clubs that offer activities for the older person. Specific activities developed and promoted include; Health Walks, recreational cycle rides in clumber park as well as seated exercise classes, staying steady exercise classes for falls patients as well supporting weekly Walking Football, Walking Netball and Walking Cricket sessions across the district. 

NORTH NOTTS COMMUNITY ARENA
Worksop – North Notts Community Arena Eastgate, Worksop, Notts.  S80 1QS
Venue 01909 480164
Email: d.layden@nnca.org.uk

Active @ Arena,
(Boccia, New Age Kurling, Snooker & Bowls)
Monday 10am – 2pm

Blast Session,
(Multi-Sports for the disabled)
Wednesdays  10am – 3pm
Contact: Craig Snowdon

Heartbeatz Group
Exercise sessions to aid cardiac rehabilitation with instructor
Tuesday 12:30pm – 1:30pm
Thursday 12:30pm – 1:30pm
Thursday 2pm – 3 pm
Contact: 01909 480164

50+-Activity Group
Indoor bowls, badminton, snooker and table tennis
Monday 10:30am – 1pm
Thursday 11am – 1pm
Contact: 01909 480164

WALKING IN NOTTINGHAMSHIRE
Walking in Nottinghamshire www.walkinginnotts.co.uk is a website packed with useful information for walkers.

With hundreds of walks to download and print free, it also has books of walks, contact details for all the walking groups in the county and much more. Whether you want to walk on your own or with a group all the information is there in one place.

With walks from half a mile to twelve miles plus long, and a note of suitability for pushchairs and wheelchairs, everyone can find a walk to enjoy.

For more information, contact John Harris
Website: www.walkinginengland.co.uk/notts
Email: john@walkinginengland.co.uk
Telephone: 01920 822887

WHERE CAN I FIND GP REFERRAL OR CARDIAC REHABILITATION EXERCISE CLASSES?

BIRCOTES LEISURE CENTRE
Telephone: 01302 743979

RETFORD – LEISURE CENTRE
Telephone: 01777 706500

WORKSOP – LEISURE CENTRE
Telephone: 01909 473937 

WHERE CAN I FIND HELP TO STOP SMOKING?

BASSETLAW STOP SMOKING SERVICE
Telephone: 0800 328 8553 website: www.smokefree.nhs.uk

WHAT IS ABUSE OR MISTREATMENT?

Abuse or mistreatment can be many things. Physical including hitting, slapping, punching, kicking or the misuse of medication on someone.

Sexual including rape or sexual assault acts which the person has not consented to. It may be non-contact such as teasing or being photographed.

Psychological including threats, humiliating someone, controlling or intimidating.

Financial including stealing or tricking the person out of money or material possessions like their house or jewellery.

Discriminatory including racist, sexist, that is based on a person’s disability and other forms of harassment.

Neglect is also a form of abuse – leaving someone without food or heating, refusing to take care of personal needs and failing to provide access to appropriate health and social care may all be forms of neglect.

NOTTINGHAMSHIRE WOMEN’S AID
The Farr Centre, Chapel Walk, Westgate, Worksop, S80 1LR.  Telephone: 01909 533610.
Email: enquiries@nottswa.org
Website: www.nottswa.org

24 hour Freephone Helpline 0808 800 0340

VICTIM SUPPORT SCHEME
We are the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. We also speak out as a national voice for victims and witnesses and campaign for change.

We are not a government agency or part of the police and you don’t have to report a crime to the police to get our help. You can call us any time after the crime has happened, whether it was yesterday, last week or several years ago.

We have offices throughout England and Wales and we run the Witness Service in every criminal court. For help, support or advice call our Nottinghamshire team now on 0300 303 1967.

Website: www.victimsupport.org.uk/

WHO CAN I HAVE A CHAT WITH WHEN I FEEL LONELY?

A CALL IN TIME
Call in Time is a FREE service where a trained volunteer could give you a friendly phone call once a week, on your preferred day, and at a time convenient to you, for a friendly chat to talk about just about anything you want to, from the weather to your favourite subject?

Telephone: 0844 225 0320
Website: www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/

THE SILVER LINE
The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Telephone: 0800 470 80 90 Website: www.thesilverline.org.uk/

WHERE CAN I GET SOME SUPPORT WHEN I LEAVE HOSPITAL?

ROYAL VOLUNTARY SERVICE HOME FROM HOSPITAL SCHEME (REGISTERED WITH A BASSETLAW GP)
Our Home From Hospital Service is for anyone aged over 50 who would benefit from some support after a spell in hospital. We can assist you in many ways and with numerous daily tasks including:
* Assisted Shopping Service (unassisted also available)
* Companionship
* Help with traveling to and from appointments
* Prescription collection
* Getting out and about
* Regular friendly telephone chats

And much more depending on your requirements. We tailor our services where possible to meet individual needs. Please note that we do not provide personal care.

This is a six-week service aimed at getting you back on your feet after a stay in hospital.

Costs: There is no joining fee but there is a minimum charge of £5.00 for the first 4 miles then a charge of 80p per mile over 4 miles.

Referrals can be made by calling 01909 48 44 37 or by emailing bassetlaw.SYR@royalvoluntaryservice.org.uk

HOME SUPPORT SERVICE
Offers a range of services including:
* Shopping
* Prescription collection
* Laundry
* Cleaning
* A sitting service
* Light meal preparation
* Escorted shopping and visits

This is a chargeable service please ring The Bassetlaw Action Centre for further details.
Telephone: 01777 709650 

WHO CAN TELEPHONE ME ABOUT VOLUNTEERING OPPORTUNITIES?

BCVS INVOLVE
Bassetlaw Community & Voluntary Service
The Old Abbey School, Priorswell Road, Worksop, Notts, S80 2BU
Contact: Annie Parry
Email: involve@bcvs.org.uk
Office Telephone: 01909 476118
Work Mobile: 07923 256976
Website: www.bcvs.org.uk

THE BASSETLAW ACTION CENTRE VOLUNTEER OPPORTUNITIES 

Befrienders
We are looking to recruit volunteers for our befriending service, it can be for as little as one hour per week initially for a 12-week period, in which you would visit or call to a vulnerable person in your area who has been identified by their GP as suffering from extreme loneliness.  You will need to be able to travel to the client’s home and any out of pocket expenses will be reimbursed. 

Bassetlaw Community Car Scheme
If you enjoy driving and meeting people and are looking to help the local community, you are the ideal person to be a volunteer driver. Any amount of time that you are able to give to the scheme is welcomed, even an hour or two each week. We are all part of a friendly team and drivers help and support each other in addition to receiving support and training from the staff at The Bassetlaw Action Centre. We do not put any pressure on our drivers and are grateful for any amount of time that they are able to give to the Car Scheme. Many clients have managed to remain independent because of the valuable help they have received from our volunteer drivers. We pay 45p per mile for every mile that you drive on behalf of the scheme.

Bassetlaw Community Car Scheme Plus
We are also looking for drivers for our Community Car Scheme Plus vehicle. This vehicle has been fully adapted for wheelchair users and offers a door to door service for people of all ages. The vehicle is also able to carry a mobility scooter and up to 3 passengers. It is also fitted with a Turney Seat that comes right out of the car enabling the passenger to sit on and be lifted into the vehicle; this will be particularly helpful for people with limited mobility. We provide all training for this vehicle which will help individuals to travel in safety and comfort to make those important appointments, get to work or simply socialise with friends for an affordable fare.

Bassetlaw Community Minibus
We are always looking to add to our bank of volunteer drivers for the minibus at The Bassetlaw Action Centre. The minibus has the facilities to enable wheelchair users to board and alight using a passenger lift and specialist equipment to secure both the user and their wheelchair.

All our drivers must hold D1 on their driving licence and will undergo an enhanced DBS check and MiDAS training.

Office Administration
We have limited opportunities for volunteers to help within our Bassetlaw Action Centre offices, duties including, making and receiving telephone calls, using up to date computer packages and supporting our existing staff.

If you are interested in becoming a volunteer for the Office Administration, Community Car Scheme, Community Car Scheme Plus or Community Minibus or have any questions about any of the Schemes.

Contact: Bassetlaw Action Centre, Canal Street, Retford, Notts, DN22 6EZ
Telephone: 01777 709650
Email: enquiries@bassetlawactioncentre.org.uk

HOW CAN I LEARN NEW SKILLS?

NORTH NOTTS COLLEGE:
Contact address below for details of available adult courses.
Website: www.nnc.ac.uk

Contact Us
You can choose to contact the College by email, telephone, fax or post. Whichever way you choose, our staff will be pleased to help and will get back to you as soon as possible.

Student Services
Student Services can help with course enquiries, financial support and general advice and guidance.

By Email: contact@nnc.ac.uk Telephone: 01909 504500

Main College
Telephone: 01909 504504
Fax: 01909 504505

By Post: North Notts College, Carlton Road, Worksop, Nottinghamshire, S81 7HP

TUXFORD MINE OF INFORMATION
Tuxford Mine of Information is able to host various courses throughout the year either with our own tutors or with outreach tutors from local colleges, depending on the needs of the public. For example, we offer courses in Family Tree Research, IT Training, Employability Skills and much more, some free of charge.
Please call 01777 870040
Email: moi@tuxfordonline.co.uk
Website: www.tuxfordonline.co.uk

WORKERS EDUCATION ASSOCIATION (WEA)
Training courses available from the WEA please call or go to the website

Telephone: 0300 303 3464, Monday – Friday 9am – 5pm.
Website: https://www.wea.org.uk/

WHAT SUPPORT SERVICES ARE AVAILABLE IN RURAL AREAS?

BASSETLAW DISTRICT COUNCIL RURAL OFFICER
Karen Tarburton is the Community Development and Funding Manager. Karen works for Harworth Town Council and delivers the community development and funding advice on behalf of Bassetlaw District Council within the district although this is mainly within the Rural Areas.

Email:  ktarburton@harworthandbircotestowncouncil.org.uk
Website: www.bassetlaw.gov.uk/community-and-living/rural-communities/rural-officer/

Stephen Brown, Head of Corporate Services, is the contact for information on rural issues including Parish Councils. He is available on 01909 533767 or email Stephen.brown@bassetlaw.gov.uk

LANGOLD CENTRE
The Village Hall, Markham Rd, Langold, Worksop, S81 9SW
Telephone: 01909 732904

THE MISTERTON CENTRE
The Misterton Centre & Library Building
52 High Street, Misterton, Doncaster, DN10 4BU
Telephone: Centre & Library 01427 890646
Telephone: The Clerk 01427 890780
Email: themistertoncentre@outlook.com
Website www.misterton-notts-pc.gov.uk

NATIONAL ASSOCIATION OF LOCAL COUNCIL NOTTINGHAMSHIRE BRANCH
Nottinghamshire Association of Local Councils, Minister Chambers,  Southwell, Notts, NG25 0HP
Website: www.nottsalc.org.uk

TUXFORD MINE OF INFORMATION
2 Market Place, Tuxford, Newark, Notts, NG22 0LA
Opening hours

Monday to Thursday 9am to 12:30pm
Closed Friday to Sunday
Telephone: 07432 646 325
Email: moi@tuxfordonline.co.uk
Web: www.tuxfordonline.co.uk

WHERE CAN I FIND GENERAL INFORMATION ABOUT SERVICES FOR OLDER PEOPLE?

BASSETLAW ACTION CENTRE
Bassetlaw Action Centre is a Community Resource Agency linking individuals and organisations with help and support
Canal Street, Retford, DN22 6EZ
Telephone: 01777 709650
Email: enquiries@actioncentre.org.uk
Website: www.bassetlawactioncentre.org.uk

CONNECT – HELPING TO KEEP PEOPLE INDEPENDENT
The Connect service provides information, advice and short term support for people who are at risk of deteriorating health and independence as a result of age, mobility, disability, long term health condition or bereavement. It is aimed at people who might be struggling with keeping active or managing personal affairs, or who might be feeling lonely.  All these things can happen so easily as a result of getting older, poor health, family moving away or losing loved ones.

The Connect service can find information about local services, activities and opportunities.  If needed, Connect can work with people around money issues, housing problems, health management and other things. This support will be tailored to each person and will focus on achieving what they want in a way that suits them.

If you, or someone you know, might benefit from the advice and support of Connect, visit www.personalisedsupport.co.uk/Bassetlaw-Connect# or phone NCHA on 0115 844 3541.

Email: NCHABassetlawConnect@ncha.org.uk 

ROYAL VOLUNTARY SERVICE
Royal Voluntary Service, C/O 3 Bridge Street, Worksop, Nottinghamshire, S80 1DL
Telephone: 01909 484437
Email: bassetlaw.SYR@royalvoluntaryservice.org.uk

NOTTS HELP YOUR SELF
Where older people (and other local people) can find information about services, activities and support in their area.
www.nottshelpyourself.org.uk

WHERE CAN I FIND OUT ABOUT HELP FOR CARERS?

CARERS FEDERATION
Carers Federation Head Office
Christopher Cargill House, 21-23 Pelham Road,Nottingham,NG5 1AP
Website: www.carersfederation.co.uk/
Email: info@carersfederation.co.uk
Telephone: 01159 629 310
Fax: 01159 629 338

REACH OUT NOTTINGHAMSHIRE PLUS
Provides information & advice for disabled people & their carers
Room 6 Park Road Resource Centre, 53 Park Road, Mansfield-Woodhouse NG19 8ER
Advice line: 01623 625891
Website: www.disabilitynottinghamshire.org.uk/
Email: advice@disabilitynottinghamshire.org.uk

DOES THE COUNCIL PROVIDE FINANCIAL SUPPORT FOR COMMUNITY GROUPS?

Councillor Community Grants Scheme
Each District Councillor is allocated a small budget and has the discretion to award grants to community activities that will benefit the community within their respective electoral ward areas.  Councillors will consider grant applications for sports; culture and heritage; environment and sustainability; social welfare; and community activities.

Unsuccessful applicants will be unable to reapply to the Councillor Community Grants scheme in the same year.  Applications will only be accepted once the activity has been discussed with the ward member of Bassetlaw District Council.

Funding for the following, are unlikely to be considered:
* Activities which cover an area that is the primary responsibility of another funding agency
* Additional funding from Bassetlaw District Council
* Activities that do not support Bassetlaw residents
* Activities that promote religious belief or political activities
* Civic events
* Expenses that have already been incurred or retrospective funding

For more information contact:

Your Ward Councillor, or Members Support, Bassetlaw District Council, Queen’s Buildings, Potter Street, Worksop, Notts, S80 2AH.  Telephone: 01909 533533.

WHERE CAN I FIND CONTACT DETAILS FOR MY LOCAL MP/COUNCILLOR?

For Members’ Support, please contact 01909 533120 or email: rebecca.smith@bassetlaw.gov.uk or sue.symcox@bassetlaw.gov.uk further information is available on the websites below:

Local Councillors: www.bassetlaw.gov.uk/council-and-democracy/local-councillors/your-local-councillor/

Local MPs/County Councillors: www.bassetlaw.gov.uk/council-and-democracy/local-representatives/

USEFUL NUMBERS

Age UK: 0115 844 0011

Alzheimer’s Society: 0333 150 3456

Aurora Wellbeing Centre: 01909 470985

Bassetlaw Action Centre: 01777 709650

Bassetlaw Hospice: 01777 863270

Bassetlaw Mind: 0800 470 0203

Bassetlaw Community and Voluntary Service: 01909 476118

Bereavement Care: 01909 502779

Citizens’ Advice Bureau: 0844 856 3411

Carers’ Federation: 0115 9629 310

Macmillan Cancer Information Service: 0808 808 00 00

RVS Home from Hospital Scheme: 01909 484437

2Shires Credit Union: 01909 500575

Tuxford Mine of Information: 01777 870040

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